No Jitter

Featured Content

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User Adoption and Training Is Key for AI Growth

Blair Pleasant

April 29, 2024

Can you boldly go where no man has gone before without proper training? User adoption hinges on investing time and effort in bringing everyone aboard.

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No Jitter Roll: 8x8 Unveils Enhancements in Customer Engagement, Salesforce Announces Implementation and Data Governance Bundles, and Reclaim.ai Launches Smart Meetings

Hannah Warfel

April 26, 2024

Also, Amazon Bedrock announces new capabilities and Neat and Shure partner to combine their video/audio technologies.

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Five Thoughts From Avaya’s 2024 Analyst Summit

Zeus Kerravala

April 26, 2024

Now it’s time for Masarek and the team to execute consistently and turn their strategy roadmap into sales success

News & Views

Getting Beyond the Hybrid Work Culture Wars

Eric Krapf

April 26, 2024

The RTO battles may be in an uneasy truce, but there is reason for optimism that enterprises want to continue to improve the in-person meeting room experience

The AI-Free View from Enterprise Connect 2024

Denise Munro

April 25, 2024

Three noteworthy, non-AI developments at the show are worth covering. Here they are.

Conversations in Collaboration: Five9’s Jonathan Rosenberg on Picking the Gen AI Use Case, Not the Model

Matt Vartabedian

April 24, 2024

Five9’s CTO and Head of AI provides his thoughts on how contact center managers should focus on the business challenge they’re trying to solve rather than on the technological particulars of a Gen AI model.