Michelle Burbick | February 08, 2016 |
Join the No Jitter and Enterprise Connect Twitter chat, "Is UCaaS Inevitable for Your Enterprise?" on Wednesday, Feb. 10, from 1 to 2 p.m. ET, using the #NJchat hashtag.

CONTINUE READING...
Dave Michels | February 08, 2016 |
Cloud communications is a market whose time has come. This UCaaS leader doesn't intend to let it get away from him.

CONTINUE READING...
Beth Schultz | February 02, 2016 |
Innovative solutions focused on cloud-based UC&C, mobility, and seamless integration are among those catching our judges' eyes.

CONTINUE READING...
Brian Riggs | February 02, 2016 |
Let's take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.

CONTINUE READING...
Andrew Prokop | February 01, 2016 |
A closer look at some of the top boards used by the leading IoT solutions.

CONTINUE READING...
Eric Krapf | February 01, 2016 |
Mobile-first collaboration applications aren't going away, so be sure you know with what you're dealing.

CONTINUE READING...
Posts

Twitter Chat: Is UCaaS Inevitable for Your Enterprise?

Michelle Burbick | February 08, 2016
Join the No Jitter and Enterprise Connect Twitter chat, “Is UCaaS Inevitable for Your Enterprise?” on Wednesday, Feb. 10, from 1 to 2 p.m. ET, using the #NJchat hashtag.

Avaya Straightens Out Midmarket Cloud Strategy

Brian Riggs | February 08, 2016
Lays down its new approach to cloud-based UC services in a two-pronged service and platform announcement.

 

UCaaS/CCaaS Consolidation: BroadSoft Acquires Transera

Sheila McGee-Smith | February 08, 2016
With the tight connection between carriers and Transera's routing strategy, the company is a perfect fit for BroadSoft.

8x8 CEO Has a Tiger by the Tail

Dave Michels | February 08, 2016
Cloud communications is a market whose time has come. This UCaaS leader doesn't intend to let it get away from him.

 

SIP Architecture 101

Andrew Prokop | February 08, 2016
Whether you are working with Avaya, Cisco, Microsoft, or BroadSoft, you will encounter proxies, registrars, and back-to-back user agents.

SIP Trunks: Putting Risk in Context

Matt Brunk | February 05, 2016
Understanding where SIP trunks might miss the mark will help improve deployments.

 
 
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Slideshows
Cloud Telephony Options for Office 365

Cloud Telephony Options for Office 365

Brian Riggs | February 02, 2016
Let’s take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.
Internet of Things: Hardware

Internet of Things: Hardware

Andrew Prokop | February 01, 2016
A closer look at some of the top boards used by the leading IoT solutions.
Top Contact Center Stories of 2015

Top Contact Center Stories of 2015

Sheila McGee-Smith | January 04, 2016
The contact center is increasingly about the journey.


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February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...