Beth Schultz | July 06, 2015 |
Atlassian's top collaboration exec dishes on HipChat and how it and similar group communication tools address email's shortcomings.

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Phil Edholm | July 01, 2015 |
It's time to focus on applying new and transformational communications and collaboration tools to the enterprise.

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Blair Pleasant | June 30, 2015 |
Collaborative communications is highly promising, but don't expect to see a critical mass of integrated applications or customer adoption for some time.

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Brian Riggs | June 29, 2015 |
Let's take a detailed look at the company's latest foray into the UC market.

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Beth Schultz | June 29, 2015 |
UC vendors aren't playing around when it comes to integrating their communications capabilities with business applications.

CONTINUE READING...
Posts

Sutter Physician Services Finds its Sweet Spot with ININ

Michelle Burbick | July 06, 2015
One healthcare service business shares its success story in contact center solutions and considerations for moving to the cloud.

Team Collaboration Apps: Making Work 'Observable'

Beth Schultz | July 06, 2015
Atlassian's top collaboration exec dishes on HipChat and how it and similar group communication tools address email's shortcomings.

 

Messaging vs. Video

Eric Krapf | July 06, 2015
How might the demand for messaging-enabled business apps and other communications integrations shape Cisco's future?

The Long Road to IPv6

Andrew Prokop | July 06, 2015
IPv6 has been around since the 1990s, yet most networks are still predominately built around the much older and out-of-date IPv4.

 

The Network Impact of Big Data

Gary Audin | July 02, 2015
Big data promises to deliver more insight, but the network must be ready to support the higher traffic levels that come with it.

Understanding the Premise of an Infrastructure Decision

Matt Brunk | July 02, 2015
Wiring plant, no matter how old, ugly, or dirty, is still a fixed asset -- and needs to be considered as such.

 
 
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Slideshows
The Apple Watch in the Enterprise

The Apple Watch in the Enterprise

Michelle Burbick | May 28, 2015
Let's take a look at some of the notable Apple Watch apps for communicating and collaborating in the enterprise.
No Jitter Research Presents: Skype for Business Adoption Trends

No Jitter Research Presents: Skype for Business Adoption Trends

Beth Schultz | May 05, 2015
In this No Jitter reader survey, we get a look at how enterprise organizations are using Microsoft for UC -- from IM/presence to conferencing, voice, video, and beyond.
Top Contact Center Stories of 2014

Top Contact Center Stories of 2014

Sheila McGee-Smith | December 30, 2014
From big name announcments to cloud, mobile customer care and customer journey management, Sheila McGee-Smith breaks out the biggest contact center stories of the year.

The Email Killers: 10 Cloud-Based Team Collaboration Tools

The Email Killers: 10 Cloud-Based Team Collaboration Tools

Brian Riggs | December 15, 2014
Let’s point a spotlight at some of the SaaS solutions in this market niche to see what Circuit and Project Squared are up against.
Dreamforce 2014: A Contact Center Perspective

Dreamforce 2014: A Contact Center Perspective

Sheila McGee-Smith | October 21, 2014
Sheila McGee-Smith recounts the recent Dreamforce conference in San Francisco and highlights the contact center companies that participated.
Lync Handsets: Sorting Through Your Many Options

Lync Handsets: Sorting Through Your Many Options

Brian Riggs | September 08, 2014
While Microsoft can certainly point to many Lync customers that are doing away with their desk phones and opting to deploy UC client software only, Microsoft partners can just as easily point to many customers deploying physical handsets to their many Lync users.


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July 15, 2015
What's most important to your organization to drive meaningful business outcomes? Security - Compliance - Control - Availability - Consolidation - Growth - Functionality - Customization - Experience -...
June 3, 2015
SIP Trunking has been available and hyped for over a decade, but 80% of businesses still haven't made the switch. In this webinar, we'll provide the market context on the halting transition to SIP Tru...
May 20, 2015
The silo-ed PBX at the core of the legacy communications architecture no longer fits today's need for integrated enterprise, Web-based, and mobile communications, and this installed base is limiting e...