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Vampire Loads are also known as Phantom loads that are caused by equipment that while turned off, still draw current that you are paying for. A few months ago we put to task measuring and documenting our internal phantom loads- an inventory of our gear to determine what energy savings we could identify and then achieve.
This guest post was written by Peter Brockmann, President of Brockmann & Company, a high tech marketing consulting company.
Telepresence has really improved the video communications experience. High definition (HD) video conferencing has really improved the video communications experience. The life-sized, blur-free and crystal clear presentation of remote meeting participants, the directionally-synchronized artifact-free audio quality, excellent and flattering lighting placement, the clever mind-tricks of the curved furniture and simple session engagement mechanisms all make for an awesome, technology-transparent business meeting.
We've written a fair amount this year around the topic of operational expenses (opex) of IP Telephony. I say written "around" the topic because we've mostly discussed whether the potential for opex savings could be what's driving the market to continue investing in IPT despite the overall economic slowdown. But we haven't really taken a systematic look at the opex picture. That's why I was so glad to get Robin Gareiss of Nemertes Research on a VoiceCon webinar on this topic (go here to get the replay, and here for the archive of recent webinars).
This could be big news in Unified Communications: HP is acquiring EDS at a cost of almost $14 billion.
This post was written by Jason Alley, lead consultant at Vanguard Communications.
We see end user companies continuing to streamline investments in communications technology and vendor relationships. This often manifests itself in the form of a decision to standardize on an enterprise communications suite, including a common IP PBX/ACD infrastructure. On the other hand, we also see contact center management (often referred to as “the Business”) defending their territory, or staking new claims, by investing in a standalone contact center suite to liberate themselves from the rest of the enterprise.
Some large enterprise executives, staff, and economists are among those who doubt that implementing energy efficient network and telephony gear today will have a positive benefit. A theory that came alive during the oil crisis of the 1970s known as the Khazzoom-Brookes Postulate that states, “reductions in energy intensity of output that are not damaging to the economy are associated with increases, not decreases, in energy demand.” This theory goes on to state that “improvements in energy efficiency lead to ever and ever-greater levels of energy usage.”
In a triple announcement this week, Interactive Intelligence scored a hit on three fronts, adding survey functionality and speech analytics to the contact center, and integration with Microsoft OCS. Today, I’m going to focus on the first two as they are what had me nodding in agreement when I was briefed on them. They also, unlike the OCS integration, fall under the umbrella of what Interactive Intelligence is calling Customer Feedback Management.
We had a fantastic webinar last week in which we basically turned the hour over to Robin Gareiss of Nemertes Research, who delivered a really useful talk on opex in IP telephony (watch it here). I'll post this week's VoiceCon eNews here tomorrow, in which I discuss Robin's main findings. In the meantime, some side points were noteworthy.
Cisco today announced its next iteration of telepresence, moving both up and down in scale from its initial table-based system. As you can see in the photos with the release, the new designs are "personal", i.e., one-to-one; and double-rows for bigger groups.
Back in the early 80’s before adoption of any Category-X standards for wiring, we were faced with a decision that couldn’t wait. At the time, we spoke with and visited AT&T (Atlanta Works Wire Division) Dupont, Belden, and Mowhawk Cable companies. The decision to begin the cabling project was pending as was the effort to begin selection of a product for the cable plant. We were about to wire a national landmark and everyone agreed it needed to last.
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