Melanie Turek | September 29, 2014 |
Results of a recent Frost & Sullivan survey show that interest in mobile software applications for employees remains strong.

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Bryant Harland- Technology Analyst at Mintel | September 29, 2014
The social tools that successfully translate qualities of intuitiveness, ease of use, and a user-driven framework into a business context are likely the ones that will push enterprise social software forward.

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Sponsored by SolarWinds | September 26, 2014
It's important to watch traffic entering and exiting interfaces where there is limited bandwidth and possible contention with lower priority traffic.

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Robin Gareiss | September 24, 2014 |
AT&T Network on Demand is a software defined network (SDN) offering that gives IT staff control of ordering new service, or increasing/decreasing bandwidth in near-real time.

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Posts

Mobile Apps Go Mainstream in the Workplace

Melanie Turek | September 29, 2014
Results of a recent Frost & Sullivan survey show that interest in mobile software applications for employees remains strong.

The Evolution of the Social Enterprise: How Data Will Rule Business Communications

Bryant Harland- Technology Analyst at Mintel | September 29, 2014
The social tools that successfully translate qualities of intuitiveness, ease of use, and a user-driven framework into a business context are likely the ones that will push enterprise social software forward.

 

Sponsored Post: Fundamentals of VoIP Monitoring and Troubleshooting, Part 4

Sponsored by SolarWinds | September 26, 2014
It's important to watch traffic entering and exiting interfaces where there is limited bandwidth and possible contention with lower priority traffic.

Voice Mail Via Email - Cautionary Tales

Matt Brunk | September 26, 2014
While voice mail and FAX to email are low-hanging fruit, they stand to create high-end issues if the security and administration are ignored.

 

Redefining Broadband

Gary Audin | September 26, 2014
Broadband access technologies have evolved to the point that 4Mbps seems slow. Even 10Mbps seems slow.

Oracle Plays Small Ball with the Acme Packet 1100

Zeus Kerravala | September 25, 2014
The release of the Acme Packet 1100 opens the addressable market for Oracle to play small ball and go after a group of customers and locations that it could not have before.

 
 
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Slideshows
Lync Handsets: Sorting Through Your Many Options

Lync Handsets: Sorting Through Your Many Options

Brian Riggs | September 08, 2014
While Microsoft can certainly point to many Lync customers that are doing away with their desk phones and opting to deploy UC client software only, Microsoft partners can just as easily point to many customers deploying physical handsets to their many Lync users.
Android Desk Phones and Android Desk Phone Apps

Android Desk Phones and Android Desk Phone Apps

Brian Riggs | January 30, 2014
Brian Riggs takes a look at some Android desk phones and apps and examines what potential value these hold for the enterprise moving forward.
Top Contact Center Stories of 2013

Top Contact Center Stories of 2013

Sheila McGee-Smith | December 30, 2013
2013 had big contact center stories from broad-based UC vendors like Avaya, Cisco and Unify, as well as from customer experience-specific companies like Aspect, Interactive Intelligence, inContact, Five9 and more.

Our Top Posts of 2013--And Where They Are Now

Our Top Posts of 2013--And Where They Are Now

Michelle Burbick | December 30, 2013
We checked in with the authors of our top-trafficked posts, and got updates on the topics directly from the authors, as well as added insight into the responses received.
Slideshow: Deskset Docks

Slideshow: Deskset Docks

Brian Riggs | May 21, 2013
A look at past and present attempts to transform smart phones and tablets into office desk phones.
From the EC13 Vault: Vendor Views on WebRTC

From the EC13 Vault: Vendor Views on WebRTC

April 25, 2013
In this excerpt of presentations from our WebRTC conference-within-a-conference, Avaya, Acme Packet, Thrupoint, and Microsoft offer their perspectives on WebRTC.


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October 8, 2014
Today's fast pace of business combined with an environment of constant change creates stress on even the highest performing organizations. Join us for this interactive webinar to learn how to successf...
September 24, 2014
Distributed enterprises face a long list of challenges when deploying UC services to remote offices, including survivability, security and performance. IT managers need flexible and reliable solutions...
September 10, 2014
Cloud solutions offer companies the unprecedented ability to forego the costly and painful process of updating their contact centers every few years in order to maintain some semblance of modernity, i...