Communications APIs/Integration

UCC Status Report: Expectations Versus Reality

Blair Pleasant | January 17, 2017 |
Keeping myself honest on the hopes and predictions I laid out a year ago

Hack Your Way to Telecom Glory at Enterprise Connect

Beth Schultz | January 16, 2017 |
Join the TADHack-mini Orlando hackathon, taking place coincident with Enterprise Connect in March, and test your programming chops -- all comers welcome!

Novel App Makes Events Better Using WebRTC

Brent Kelly | January 12, 2017 |
The WebRTC-enabled Tap To Speak application lets attendees interact with session speakers via voice or text from their smartphones, and more.

Top 5 Picks in a Year of Communications Richness

Andrew Prokop | January 09, 2017 |
Whether the rise of comms APIs or the slow demise of Avaya, 2016 didn't disappointment with technologies to watch and developments to track.

'Alexa, When Will Voice Interfaces Be Enterprise-Ready?'

Beth Schultz | January 05, 2017 |
While 2017 promises to be the year of the voice interface in the consumer market, enterprise usefulness lags.

UC Forecast: 7 Trends that Will Drive the Market in 2017

Darc Rasmussen | January 04, 2017 |
With so many changes afoot, this year is sure to be an exciting one in unified communications.

'A' is for Architecture -- Enterprise Communications Architecture, That Is

Marty Parker | January 03, 2017 |
Time may be at hand for a rethink of your enterprise communications architecture -- and here's why.

Top 10 UC Events of 2016

Zeus Kerravala | December 29, 2016 |
We saw it all this year, from cool product developments to surprise corporate moves.

3 Holiday Wishes for UCC

Elka Popova | December 28, 2016 |
Here's what I'm hoping the year ahead will bring to end users, IT, and vendors in communications and collaboration.

Avaya Engage Dubai Delights with Innovation

Blair Pleasant | December 21, 2016 |
We’re starting to see a new Avaya as it evolves from technology-centric to a user experience focus.

2017 UC Outlook: The Platform Trend Continues

Irwin Lazar | December 21, 2016 |
UC leaders that proactively plan for growing use of APIs and cPaaS in 2017 will also find themselves better positioned to support digital transformation plans.

Build or Buy: The Great Contact Center Debate

Michelle Burbick | December 20, 2016 |
New options on the market are giving legacy out-of-the-box contact center solution dealers a run for their money.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 16, 2016 |
Today's collection of what's hot and happening includes snippets of news from Slack, Videxio, Vonage, RingCentral, ALE, Verizon, and Dialpad.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 09, 2016 |
Today's collection of what's hot and happening includes bites of news from Microsoft, RingCentral, Lifesize, BlueJeans, BroadSoft, and ReadyTalk.

Team Collaboration Battle Intensifies over App Integration

Michelle Burbick | December 08, 2016 |
Workplace by Facebook makes a platform play, Microsoft Teams offers integration options, and Slack readies itself for the enterprise.

Coming for Comms in 2017: Year of the Developer

Blair Pleasant | December 06, 2016 |
In this age of disruption, and with the rise of CPaaS and APIs, developers are taking on increased responsibilities and importance in the enterprise.

Don't Expect Chat Bots to Get Anywhere Anytime Soon

Tsahi Levent -Levi | December 01, 2016 |
Despite the blind rush, we still have lots more research to do before we start developing really useful chat bots.

The Hotel That Has Everything...

Dave Michels | November 29, 2016 |
... but don't expect to find a standard old guest room phone on your night table.

Taking the Boredom Out of SIP Trunks

Andrew Prokop | November 28, 2016 |
If you want me to take notice of your SIP offer, tell me what you do that no one else is doing.

BroadSoft Plots a New Path to Mobile UC

Michael Finneran | November 21, 2016 |
Today we are looking at a new set of capabilities, from which a new set of enterprise mobile UC services can be crafted.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

January 11, 2017
As cloud communications continues to grow and mature, many enterprises are looking to build a hybrid CPE-cloud strategy. Looking out over the next three years, how should enterprises expect the cloud
December 14, 2016
Cloud UC is being rapidly adopted in the enterprise, but recent research has shown many organizations continue to be challenged with how to effectively integrate cloud in their existing UC ecosystem.
November 30, 2016
With cloud communications platforms and SIP/SIP trunking APIs, enterprises have the opportunity to embed real-time voice and video calling within business applications and processes while leveraging e
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