Cloud Communications

Don't Let 'Cloud Crystals' Ruin Your User Experience

Matt Brunk | November 04, 2016 |
Your best plans won't help if you're connecting to inadequate cloud resources.

Cisco Simplifies Spark Decision, Buying Process

Michelle Burbick | November 01, 2016 |
Cisco Collaboration makes moves to get Spark into more hands -- and fast.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 28, 2016 |
Today's collection of what's hot and happening includes a myriad of news from Nextiva, Google, Level 3 & CenturyLink, Slack & MailClark, ALE, Fonality, Masergy, and collab9.

Cognitive for Everyone: IBM's Open Approach to Watson

Michelle Burbick | October 27, 2016 |
A look at pertinent news coming out of IBM's World of Watson

Can Watson Help IBM Put New Face on UC?

Jim Burton | October 25, 2016 |
Leveraging its cognitive smarts, IBM is teaming with communications companies like Genband to elevate its stature in enterprise collaboration.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 21, 2016 |
Today's collection of what's hot and happening includes bites of news from Microsoft, Cisco, ALE, Actiance, LiveOps Cloud, and FairPoint Communications.

IoT at the Network Edge

Gary Audin | October 21, 2016 |
Fog computing infrastructure provides an intermediate processing point between IoT endpoints and the cloud.

Enterprise Connect 2017: Get Ready for Fresh Faces, New Content, Hackathon!

Beth Schultz | October 20, 2016 |
Twilio CEO and IPO darling Jeff Lawson to join other newcomer keynoters from Microsoft and Cisco for a week likewise packed with brand new programming

Cisco Collaboration 'Moving at Warp Speed'

Michelle Burbick | October 19, 2016 |
Hot on the heels of its Worklife acquisition, Cisco collaboration guru Jens Meggers shares how it all fits together to deliver the "magical moments" for which the company strives.

Changing Communications Landscape: How Hybrid Cloud Offers Right Solution

Vadym Fedorov | October 19, 2016 |
Hybrid cloud solutions can be the perfect way to address the needs of the current business climate as long as you do your due diligence.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 14, 2016 |
Today's collection of what's hot and happening includes snippets of news from Oblong, Teem, Sprint, Citrix, Lifesize, RingCentral, Mitel, and Fuze.

The Cloud is NOT the Answer to Everything

Dave Stein | October 12, 2016 |
As robust hybrid offerings continue to come to market, I believe this will become the dominant communications technology architecture for years to come.

Know Your ShoreTel Hybrid Options

Brian Riggs | October 12, 2016 |
Next up in what's turned into a series of hybrid UC services blogs: ShoreTel

Need Cloud Communications Services? Talk to Your Telco

Mykola Konrad | October 11, 2016 |
Competition to deliver great cloud experiences will be fierce, and that's good news for enterprises.

Is Cloud Communications Inevitable?

Eric Krapf | October 10, 2016 |
Enterprise acceptance is on the rise and vendor commitment growing...

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | October 07, 2016 |
This week's collection of what's hot and happening includes Microsoft investment news, Avaya's networking play, Altocloud's Salesforce integration, AT&T's SD-WAN strategy, and Genband's patent trials.

Join Legacy Video Gear to Skype for Business Online Meetings, Now!

Beth Schultz | October 06, 2016 |
West UC rolls out video transcoding service that allows one-click integration of legacy video endpoints into Skype for Business meetings.

Success with Skype: Ignite Recap, and What's Headed Your Way

Kevin Kieller | October 06, 2016 |
My thoughts on how a variety of last week's Ignite announcements will impact Skype for Business

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | September 30, 2016 |
This week's collection of what's hot and happening covers Microsoft Ignite tidbits, Google's cloud moves, Digium's new Asterisk release, and snippets from Toshiba, Voss, and HPE.

Where Are You with Cloud Migration?

Gary Audin | September 30, 2016 |
A McKinsey & Company survey sheds light on IaaS adoption trends across different-sized businesses.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.