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KEVIN AROUND THE WEB




Kevin Kieller

Kevin Kieller is a partner with enableUC, a company that helps measure, monitor and improve UC and collaboration usage and adoption through a unique set of products and services, including the knowledge reinforcement tool Trivia Engine.

Kevin is a globally recognized expert in the areas of collaboration and unified communication, the author of the No Jitter "Living with Lync" column, host of the "Living with Lync" session each year at Enterprise Connect and is a member of the elite UC Strategies team.

Because he started exploring software as an early teen, developing educational programs for the Commodore Pet and then award winning video games for the Commodore 64 (see Jack Attack), Kevin brings over thirty years of consulting and software development expertise, yet he still retains all of his hair with only a few gray strands, and his youthful outlook, kept young by his three children. He has conceived, designed and overseen the development of software products and hosted services in the business, educational and recreational areas which have been used by millions of people in a multitude of countries worldwide. He is an accomplished speaker and frequent presenter at various technical conferences and events where he prides himself on clear and direct messaging.

Kevin has assisted numerous medium and large enterprises to identify the most appropriate UC&C solution based on a methodical process to identify and prioritize business objectives along with end user requirements, evaluate multiple viable options, and provide clear, concise recommendations along with achievable timelines and realistic budgets. After developing a strategy, Kevin is often asked to oversee the implementation of the strategy and he has happily done this for large Cisco UC and Lync deployments. Most recently, Kevin has assisted a number of organizations to develop their UC&C practices and to define service offerings related to UC and collaboration.

While he "wears many hats", Kevin's head remains firmly attached to his neck and his feet are firmly planted on the ground. He is thrilled to be part of the No Jitter team and prides himself on delivering clear, concise feedback and opinions, based on real-world experience, to the No Jitter readers.

 
Recent posts by Kevin


February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...