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SHEILA AROUND THE WEB




Sheila McGee-Smith

Sheila McGee-Smith, the founder of McGee-Smith Analytics, is a leading communications industry analyst and strategic consultant focused on the contact center and enterprise communications markets. She has a proven track record of accomplishment in new product development, competitive assessment, market research, and sales strategies for communications solutions and services.

McGee-Smith Analytics works with companies ranging from the Fortune 100 to start-ups assessing the competitive environment for communications products and services, including product assessment, sales force training and white papers. Her professional accomplishments include authoring multi-client market research studies in the areas of contact centers, CRM, data networking and the wireless market. She is a frequent speaker at industry conferences, user group meetings and sales meetings and an oft-quoted authority on news and trends in the communications market.

Ms. McGee-Smith has spent thirty years in the communications industry, including 12 years with The PELORUS Group. Earlier in her career, Ms. McGee-Smith held sales management, market research and product management positions at AT&T, Timeplex and Dun & Bradstreet. Her views on the market can also be found on Twitter @mcgeesmith.

 
Recent posts by Sheila


October 8, 2014
Today's fast pace of business combined with an environment of constant change creates stress on even the highest performing organizations. Join us for this interactive webinar to learn how to successf...
September 24, 2014
Distributed enterprises face a long list of challenges when deploying UC services to remote offices, including survivability, security and performance. IT managers need flexible and reliable solutions...
September 10, 2014
Cloud solutions offer companies the unprecedented ability to forego the costly and painful process of updating their contact centers every few years in order to maintain some semblance of modernity, i...