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SHEILA AROUND THE WEB




Sheila McGee-Smith

See Sheila McGee-Smith at Enterprise Connect Orlando 2015!

Sheila McGee-Smith, the founder of McGee-Smith Analytics, is a leading communications industry analyst and strategic consultant focused on the contact center and enterprise communications markets. She has a proven track record of accomplishment in new product development, competitive assessment, market research, and sales strategies for communications solutions and services.

McGee-Smith Analytics works with companies ranging from the Fortune 100 to start-ups assessing the competitive environment for communications products and services, including product assessment, sales force training and white papers. Her professional accomplishments include authoring multi-client market research studies in the areas of contact centers, CRM, data networking and the wireless market. She is a frequent speaker at industry conferences, user group meetings and sales meetings and an oft-quoted authority on news and trends in the communications market.

Ms. McGee-Smith has spent thirty years in the communications industry, including 12 years with The PELORUS Group. Earlier in her career, Ms. McGee-Smith held sales management, market research and product management positions at AT&T, Timeplex and Dun & Bradstreet. Her views on the market can also be found on Twitter @mcgeesmith.

 
Recent posts by Sheila


February 11, 2015
From instant messaging to desktop conferencing, Microsoft Lync streamlines communications and provides an easy-to-use interface. But extending the Lync experience to the meeting room has proved challe...
January 28, 2015
This Webinar will offer a practical guide to choosing a SIP Trunking provider, featuring a leading consultant with extensive experience in procuring SIP trunks for medium-size and larger enterprises. ...
January 14, 2015
As enterprises roll out Unified Communications systems-usually in deployments in which systems such as Microsoft Lync co-exist with legacy voice systems from Avaya, Cisco, and other vendors-their bid ...