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SHEILA AROUND THE WEB




Sheila McGee-Smith

Sheila McGee-Smith, the founder of McGee-Smith Analytics, is a leading communications industry analyst and strategic consultant focused on the contact center and enterprise communications markets. She has a proven track record of accomplishment in new product development, competitive assessment, market research, and sales strategies for communications solutions and services.

McGee-Smith Analytics works with companies ranging from the Fortune 100 to start-ups assessing the competitive environment for communications products and services, including product assessment, sales force training and white papers. Her professional accomplishments include authoring multi-client market research studies in the areas of contact centers, CRM, data networking and the wireless market. She is a frequent speaker at industry conferences, user group meetings and sales meetings and an oft-quoted authority on news and trends in the communications market.

Ms. McGee-Smith has spent thirty years in the communications industry, including 12 years with The PELORUS Group. Earlier in her career, Ms. McGee-Smith held sales management, market research and product management positions at AT&T, Timeplex and Dun & Bradstreet. Her views on the market can also be found on Twitter @mcgeesmith.

 
Recent posts by Sheila


November 5, 2014
With video collaboration expected to surpass email as the top means to communicate by 2016, organizational leaders are tasked with building flexible collaboration infrastructures that meet the demands...
October 22, 2014
As enterprises migrate from prior generations of communications technology into the future of Unified Communications, almost everyone has to deal with multiple vendors' systems. In the past, you would...
October 8, 2014
Today's fast pace of business combined with an environment of constant change creates stress on even the highest performing organizations. Join us for this interactive webinar to learn how to successf...