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BRIAN AROUND THE WEB




Brian Riggs

Brian is a member of Ovum's Enterprise team, tracking emerging trends, technologies, and market dynamics in the unified communications and collaboration (UC&C) space. He looks at the market for both hosted UC&C services offered by service providers and UC&C solutions deployed on premise within the enterprise. Before joining Ovum, Brian for 12 years tracked the UC market for Current Analysis.

 
Recent posts by Brian


April 8, 2015
An explosion of application traffic threatens to overwhelm enterprise networks, and real-time traffic like voice and video can be the most endangered, and also the most threatening to other kinds of t...
March 25, 2015
Enterprise collaboration and communications tools are more fragmented than ever, and the proliferation of new approaches for collaboration is hindering productivity. Unified communications (UC) was su...
March 11, 2015
Following the example of Amazon Mayday, innovative companies are racing to enhance their online platforms with video-enabled customer care. The goal is to shore up brand loyalty and to market high-tou...