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BLAIR AROUND THE WEB




Blair Pleasant

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of UCStrategies. She provides consulting and market analysis on business communication markets, applications, and technologies including Unified Communications and Collaboration, contact center, and social media, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Blair was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting.

With over 20 years experience, Blair provides insights for companies of all sizes. She has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients.

Blair received a BA in Communications from Albany State University, and an MBA in marketing and an MS in Broadcast Administration from Boston University.

 
Recent posts by Blair


February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...