Blair Pleasant

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of UCStrategies. She provides consulting and market analysis on business communication markets, applications, and technologies including Unified Communications and Collaboration, contact center, and social media, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Blair was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting.

With over 20 years experience, Blair provides insights for companies of all sizes. She has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients.

Blair received a BA in Communications from Albany State University, and an MBA in marketing and an MS in Broadcast Administration from Boston University.

Recent posts by Blair

December 2, 2015
Video conferencing has finally taken its rightful place as a core business tool. Companies around the world are depending on video enabled meetings to empower their people, serve clients better, and c...
November 17, 2015
Managing SIP communications, including multivendor contact center systems, corporate IP telephony, and UC applications, is becoming more complex-and more time consuming. Nemertes Research projects sho...
October 28, 2015
Enterprises know that a mobile-first strategy will enable employees to work more efficiently and effectively, and be more responsive. Seventy-three percent of senior executives see their mobile device...