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DAVE AROUND THE WEB




Dave Michels

Dave Michels is a Principal Analyst at TalkingPointz. His unique perspective on unified communications comes from a career involving telecommunications and IT, including leadership positions in Fortune 500 companies as well as with start-ups. Dave focuses on enterprise communications including UC and video solutions as well as emerging tools for team collaboration. Dave works closely with UC vendors, research and analyst firms, and engages directly with end-users. As the Director of the Innovation Showcase at Enterprise Connect, Dave also spots start-ups and innovations in enterprise communications. A resident of Boulder, Colo., Dave holds an M.S. in Telecommunications from Colorado University. In addition to No Jitter, Dave regularly interprets industry events at TalkingPointz.com.

 
Recent posts by Dave


February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...