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FRED AROUND THE WEB




Fred Knight

Fred Knight was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became VoiceCon General Manager. Since then, VoiceCon has grown into the leading event for enterprise IP Telephony, converged networks and unified communications.

Fred led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising two major conferences: VoiceCon Orlando and VoiceCon San Francisco: the VoiceCon Webinar series and two e-newsletters: VoiceCon eNews and VoiceCon UC eWeekly.

From 1984-2007 Fred was editor and then publisher of Business Communications Review. During that period, he covered the ensuing tumultuous changes that dramatically changed the industry. Under his stewardship, BCR received numerous awards from industry and publishing groups and associations.

In December 2007, BCR ceased publication and the editorial product shifted to the Web with the creation of a new website:NoJittier.com. Fred has managed the organization's migration from print to electronic publishing and serves as publisher of NoJitter.com.

Fred earned his BA in journalism at the University of Minnesota and a Master's Degree in public administration from The Maxwell School, Syracuse University.

 
Recent posts by Fred


February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...