Unified Communications & Collaboration
Kevin Kieller | December 05, 2016 |
Favorable outcomes require more than even the deepest of understandings about the product ins and outs.

REGISTER NOW! Join Kevin at Wednesday's virtual event, "Making Skype for Business Work for Your Enterprise."



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Contact Center/Customer Experience
Chris Vitek | November 30, 2016 |
A continuing look at how Salesforce intends to support communications as a feature within its Service Cloud

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Systems Management/Network Design
Tom Nolle | November 29, 2016 |
My CIO surveys point to three primary factors, and even to a possible solution.

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SIP/SIP Trunking
Andrew Prokop | November 28, 2016 |
If you want me to take notice of your SIP offer, tell me what you do that no one else is doing.

For more on this topic, view this webinar on demand, Extending VoIP: How to Leverage a Cloud Platform & SIP/SIP Trunking APIs

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Contact Center/Customer Experience
Beth Schultz | November 25, 2016 |
Latest reports out of the financial press suggest Avaya is close to offloading its contact center business and potentially heading into bankruptcy.

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Posts

Know Your Mitel Hybrid Options

Brian Riggs | December 06, 2016
The latest in an ongoing series on hybrid UC services...

Coming for Comms in 2017: Year of the Developer

Blair Pleasant | December 06, 2016
In this age of disruption, and with the rise of CPaaS and APIs, developers are taking on increased responsibilities and importance in the enterprise.

 

Success with Skype: Is Your Problem the Product or the Process?

Kevin Kieller | December 05, 2016
Favorable outcomes require more than even the deepest of understandings about the product ins and outs.

ALE Rainbow: What It Is and Isn't

Sheila McGee-Smith | December 05, 2016
ALE now offering next-gen communications solution as freemium software; enterprise version slated for early 2017 release

 

2017 Innovation Showcase: All About IoT

Dave Michels | December 05, 2016
The Enterprise Connect 2017 Innovation Showcase will put a spotlight on Internet of Things solutions for the enterprise.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 02, 2016
Today's collection of what's hot and happening includes news tidbits from Tata, ShoreTel, Cisco, Atlassian, Dialpad, Voss, and Toshiba.

 
 
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Slideshows
No Jitter Research: 2016 Cloud Communications Survey

No Jitter Research: 2016 Cloud Communications Survey

Beth Schultz | November 17, 2016
Explore results from No Jitter's second-annual survey on cloud communications.
Digital Transformation or Digital Denial?

Digital Transformation or Digital Denial?

Mark Troester | September 06, 2016
A by-the-numbers look at the state of digital business today
No Jitter Research: 2016 Career & Salary Survey

No Jitter Research: 2016 Career & Salary Survey

Beth Schultz | July 11, 2016
A by-the-numbers look at enterprise IT communications professionals


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December 14, 2016
Cloud UC is being rapidly adopted in the enterprise, but recent research has shown many organizations continue to be challenged with how to effectively integrate cloud in their existing UC ecosystem. ...
November 30, 2016
With cloud communications platforms and SIP/SIP trunking APIs, enterprises have the opportunity to embed real-time voice and video calling within business applications and processes while leveraging e...
November 9, 2016
Workers increasingly demand access to videoconferencing from any device, and from any Meanwhile, IT leaders struggle to support client downloads and plug-ins, and the network impacts of growing video...