Sponsored by Nokia | August 31, 2016
In this sponsored post, Nokia explains how an enterprise can replace a PBX with an open, cloud-based platform while staying on budget.

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Brian Riggs | August 30, 2016 |
Assuming Avaya's midmarket business weathers whatever tempest potential divestitures raise, hosted IP Office services could prove attractive UCaaS options.

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By Deb Boehling and Laura McDonald | August 30, 2016
Large business customers need to be well prepared lest they be sucked into the trap Verizon is setting with its "optimized" service-delivery platform.

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Brian Riggs | August 24, 2016 |
Microsoft might not be selling its Cloud Connector for hybrid Skype for Business environments as a hosted service, but others are.

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Chris Vitek | August 23, 2016 |
With WebRTC-based communications tools like Live Agent for real-time chat, Salesforce is knocking on contact center doors.

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Brent Kelly | August 03, 2016 |
You've deployed Cisco voice or video and Microsoft Skype for Business... now how do you make them interoperate?

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Posts

How to Keep Up, Stay on Budget as Communication Needs Evolve

Sponsored by Nokia | August 31, 2016
In this sponsored post, Nokia explains how an enterprise can replace a PBX with an open, cloud-based platform while staying on budget.

Know Your Avaya IP Office Hybrid Options

Brian Riggs | August 30, 2016
Assuming Avaya's midmarket business weathers whatever tempest potential divestitures raise, hosted IP Office services could prove attractive UCaaS options.

 

Avaya Releases R10 for IP Office

Dave Michels | August 30, 2016
Enhancements are important for premises deployments, but scream "cloud" as well.

Contract Games: How Verizon Rapid Delivery Turns Contracting on its Head

By Deb Boehling and Laura McDonald | August 30, 2016
Large business customers need to be well prepared lest they be sucked into the trap Verizon is setting with its "optimized" service-delivery platform.

 

Communications Assets: All Sweated Out or All Shook Up?

Eric Krapf | August 30, 2016
Now more than ever, enterprise communications decision-makers need to stay current on technology trends even as they craft near-term strategies.

In Search of the Blue Idea

Andrew Prokop | August 29, 2016
There are big, mind-blowing ideas out there waiting to be put into words, and eventually, practice.

 
 
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Slideshows
No Jitter Research: 2016 Career & Salary Survey

No Jitter Research: 2016 Career & Salary Survey

Beth Schultz | July 11, 2016
A by-the-numbers look at enterprise IT communications professionals
Skype for Business Adoption Trends 2016

Skype for Business Adoption Trends 2016

Beth Schultz | May 19, 2016
In this No Jitter audience survey, we explore the use of and attitudes toward Microsoft's UC platform, on-premises and in the cloud, and all its various components.
Cloud Telephony Options for Office 365

Cloud Telephony Options for Office 365

Brian Riggs | February 02, 2016
Let’s take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.


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September 15, 2016
Over the past few years, unified communications has promised to improve employee efficiency and bring disparate communication modes together. But the end result has been vendor lock-in and limited fle...
August 24, 2016
The modern workplace has undergone significant change, and traditional ways of communicating and getting work done are no longer effective. These days, working smarter and more effectively is the diff...
August 10, 2016
Enterprises are increasingly considering Unified Communications as a Service (UCaaS) as the basis for their communications infrastructure strategy going forward. But some have been reluctant to commit...