Brian Riggs | August 24, 2016 |
Microsoft might not be selling its Cloud Connector for hybrid Skype for Business environments as a hosted service, but others are.

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Chris Vitek | August 23, 2016 |
With WebRTC-based communications tools like Live Agent for real-time chat, Salesforce is knocking on contact center doors.

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Zeus Kerravala | August 22, 2016 |
The need to move with speed has had a profound impact on today's workers, who require flexible tools that let them communicate in new ways.

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Michelle Burbick | August 17, 2016 |
Cisco releases Cisco Meeting Server to allow everyone to connect to Cisco video rooms, including Skype for Business users.

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Brent Kelly | August 03, 2016 |
You've deployed Cisco voice or video and Microsoft Skype for Business... now how do you make them interoperate?

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Posts

In Search of the Blue Idea

Andrew Prokop | August 29, 2016
There are big, mind-blowing ideas out there waiting to be put into words, and eventually, practice.

Why a Virtual Customer Could Save Your Contact Center

Darc Rasmussen | August 29, 2016
Getting a customer's perspective on contact center performance is a must-do.

 

No Jitter Roll: This Week in Enterprise Communications

Beth Schultz | August 26, 2016
Today's collection of what's hot and happening focuses on UC, video, and SD-WAN integration initiatives from RingCentral, Vidyo, and Talari Networks.

Collaboration Is a Behavior, Not a Technology

Gary Audin | August 26, 2016
With organizational silos, employees can become insular and distrustful of other employees or departments; collaboration is the answer.

 

DOCSIS 3.1: Give Me More

Matt Brunk | August 26, 2016
'More' means greater revenue for cable operators and more -- much more -- bandwidth for customers.

UCaaS Going Strong

Beth Schultz | August 25, 2016
As cloud communications providers expand their reach and enhance their offerings, enterprises increasingly see UC as a viable cloud service option.

 
 
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Slideshows
No Jitter Research: 2016 Career & Salary Survey

No Jitter Research: 2016 Career & Salary Survey

Beth Schultz | July 11, 2016
A by-the-numbers look at enterprise IT communications professionals
Skype for Business Adoption Trends 2016

Skype for Business Adoption Trends 2016

Beth Schultz | May 19, 2016
In this No Jitter audience survey, we explore the use of and attitudes toward Microsoft's UC platform, on-premises and in the cloud, and all its various components.
Cloud Telephony Options for Office 365

Cloud Telephony Options for Office 365

Brian Riggs | February 02, 2016
Let’s take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.


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September 15, 2016
Over the past few years, unified communications has promised to improve employee efficiency and bring disparate communication modes together. But the end result has been vendor lock-in and limited fle...
August 24, 2016
The modern workplace has undergone significant change, and traditional ways of communicating and getting work done are no longer effective. These days, working smarter and more effectively is the diff...
August 10, 2016
Enterprises are increasingly considering Unified Communications as a Service (UCaaS) as the basis for their communications infrastructure strategy going forward. But some have been reluctant to commit...