Video
Dave Michels | December 08, 2016 |
Today just about every organization has some video engagement, but the level varies widely.

CONTINUE READING...
Unified Communications & Collaboration
Kevin Kieller | December 05, 2016 |
Favorable outcomes require more than even the deepest of understandings about the product ins and outs.

CONTINUE READING...
Contact Center/Customer Experience
Chris Vitek | November 30, 2016 |
A continuing look at how Salesforce intends to support communications as a feature within its Service Cloud

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Systems Management/Network Design
Tom Nolle | November 29, 2016 |
My CIO surveys point to three primary factors, and even to a possible solution.

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SIP/SIP Trunking
Andrew Prokop | November 28, 2016 |
If you want me to take notice of your SIP offer, tell me what you do that no one else is doing.

For more on this topic, view this webinar on demand, Extending VoIP: How to Leverage a Cloud Platform & SIP/SIP Trunking APIs

CONTINUE READING...
Posts

Team Collaboration Battle Intensifies over App Integration

Michelle Burbick | December 08, 2016
Workplace by Facebook makes a platform play, Microsoft Teams offers integration options, and Slack readies itself for the enterprise.

How Deep Is Your Video?

Dave Michels | December 08, 2016
Today just about every organization has some video engagement, but the level varies widely.

 

AI Systems: The Brains Behind the Bots

Robert Lee Harris | December 08, 2016
Artificial intelligence and machine learning technology hold a lot of disruptive potential for the enterprise.

The New Genesys: Juggling AWS and Azure

Sheila McGee-Smith | December 07, 2016
Aims to keep problems at bay by separating product management activities into discrete organizational units.

 

How Not to Repeat History of Failed Testing

Mike Burke | December 07, 2016
Testing before implementation is a crucial step that, when overlooked, can lead to fiasco.

Know Your Mitel Hybrid Options

Brian Riggs | December 06, 2016
The latest in an ongoing series on hybrid UC services...

 
 
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Slideshows
No Jitter Research: 2016 Cloud Communications Survey

No Jitter Research: 2016 Cloud Communications Survey

Beth Schultz | November 17, 2016
Explore results from No Jitter's second-annual survey on cloud communications.
Digital Transformation or Digital Denial?

Digital Transformation or Digital Denial?

Mark Troester | September 06, 2016
A by-the-numbers look at the state of digital business today
No Jitter Research: 2016 Career & Salary Survey

No Jitter Research: 2016 Career & Salary Survey

Beth Schultz | July 11, 2016
A by-the-numbers look at enterprise IT communications professionals


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December 14, 2016
Cloud UC is being rapidly adopted in the enterprise, but recent research has shown many organizations continue to be challenged with how to effectively integrate cloud in their existing UC ecosystem. ...
November 30, 2016
With cloud communications platforms and SIP/SIP trunking APIs, enterprises have the opportunity to embed real-time voice and video calling within business applications and processes while leveraging e...
November 9, 2016
Workers increasingly demand access to videoconferencing from any device, and from any Meanwhile, IT leaders struggle to support client downloads and plug-ins, and the network impacts of growing video...