Brent Kelly | September 29, 2016 |
Will BroadSoft be a 'Top 3' communications company?

Beth Schultz | September 27, 2016 |
With its latest series of advancements for Skype for Business Online, Microsoft execs want to make sure you know its cloud communications story is "very real."

Andrew Prokop | September 26, 2016 |
SIPVicious is a set of tools that can both harm and help; thankfully, you get to choose how it will be applied to your SIP platform.

Beth Schultz | September 26, 2016 |
Eliminating the vagaries of the public Internet could help more enterprises move to cloud communications services.

Zeus Kerravala | September 22, 2016 |
Partnership includes joint development and marketing across a number of areas, including collaboration, Internet of Things, and the contact center.

Michael Finneran | September 20, 2016 |
Taking advantage of existing technology in a coordinated fashion, Cisco and Apple are addressing some long-standing challenges in managing Wi-Fi networks.

Marty Parker | September 13, 2016 |
Determining individual user requirements for UC features and functionality may seem like an impossible task, but it need not be.


Cloud Voice Quality: Skype for Business Partners Got You Covered

Beth Schultz | September 29, 2016
Get help from the Skype for Business partner ecosystem to assure your enterprise users have great end-to-end calling experiences.

Broad Momentum for BroadSoft

Brent Kelly | September 29, 2016
Will BroadSoft be a 'Top 3' communications company?


Native Skype for Business Calling on iPhones Coming Soon

Michael Finneran | September 28, 2016
Microsoft promises integration of its mobile UC client with the Apple CallKit API.

The Good and Bad of Microsoft's Cloud Strategy

Zeus Kerravala | September 28, 2016
Microsoft is well positioned to give Amazon a run for its money in the cloud market, but it needs to break away from its Microsoft-centric approach.


An Accelerating Rise to the Cloud

Irwin Lazar | September 28, 2016
Announcements from leading technology companies underscore the idea that for most businesses, it's no longer a matter of "if" but "when" applications will shift to the cloud.

4 Essentials for Going Global with your Contact Center

Max Ball | September 27, 2016
Providing support for global operations is a serious endeavor, but with the right contact center technology, it’s doable.


Digital Transformation or Digital Denial?

Digital Transformation or Digital Denial?

Mark Troester | September 06, 2016
A by-the-numbers look at the state of digital business today
No Jitter Research: 2016 Career & Salary Survey

No Jitter Research: 2016 Career & Salary Survey

Beth Schultz | July 11, 2016
A by-the-numbers look at enterprise IT communications professionals
Skype for Business Adoption Trends 2016

Skype for Business Adoption Trends 2016

Beth Schultz | May 19, 2016
In this No Jitter audience survey, we explore the use of and attitudes toward Microsoft's UC platform, on-premises and in the cloud, and all its various components.


October 12, 2016
As business and technology leaders launch digital transformation initiatives, they sometimes put the cart before the horse. Though brilliant ideas for digital transformation may emerge, they simply wi...
September 28, 2016
Enterprises migrating to Skype for Business have choices when selecting the right elements to form a complete Unified Communications system. One thing thats not optional is the need for seamless, feat...
September 15, 2016
Over the past few years, unified communications has promised to improve employee efficiency and bring disparate communication modes together. But the end result has been vendor lock-in and limited fle...