Developing a Strategy for High-Value Cloud Communications
As enterprises migrate their communications spend to the cloud, they are finding innovative solutions that don't just replace traditional phone equipment and services but change the way they deploy these new solutions — by embedding communications into core business processes and applications to deliver unique value. This not only represents a huge opportunity for software companies with in-depth knowledge of specific vertical markets, but also presents critical challenges that can threaten the ability of those companies to deliver effectively and scale.
This IDC Technology Spotlight investigates the unique challenges of going to market with integrated, real-time communications solutions and the role communications service providers play in helping to solve these challenges.
Read this report to learn more!