How can you boost customer service and enable agility, productivity and collaboration across employees to improve your bottom line? Learn how one enterprise made it happen.
In this webinar, Kevin Dunn, CIO at US Retirement Partners will join Irwin Lazar, VP at Nemertes Research for a deep dive on how to leverage a single cloud-based voice, video, collaboration and contact center solutions. They discuss how the move can drive quantifiable business value, operational efficiency and customer engagement.
You will learn:
- Current state of the cloud communications market
- Implications of a siloed versus unified communications and contact center
- The real-world benefits of running a full IT stack in the cloud