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Top Contact Center Stories of 2017: Page 12 of 12

Enterprise Connect 2018

Given the importance of AI in the current and future customer care planning of enterprise companies, it's not surprising that AI will be a key theme in several sessions in the Contact Center & Customer Experience Track I'll be chairing at Enterprise Connect this March 12 to 15 in Orlando, Fla. With the new Hot Topics sorting in the Enterprise Connect Schedule Builder, you'll note most of our sessions include AI content. Check out sessions such as:

Register now using my speaker code, MCGEE-SMITH, and save $500 on Entire Event and Tue-Thu Conference passes.