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Posts

UC and the Customer Disconnect

Gary Audin
April 30, 2008
Regarding Eric's post, " Will UC Cut Costs? " and the customer disconnect: Should we should not be surprised? Gartner only lends credibility to what...

Will UC Cut Costs?

Eric Krapf
April 30, 2008
As I mentioned below , Gartner has a new report out in which they surveyed 300 organizations and reached the conclusion that Unified Communications'...

Microsoft as the Mac Guy

Eric Krapf
April 30, 2008
Here's a neat trick: A Microsoft Unified Communications guy gets up on the podium and, referencing those "I'm a Mac/I'm a PC" ads, he positions his...

Calling the Channel

Eric Krapf
April 29, 2008
Regular readers know that we get some of our best analysis and data courtesy of Wainhouse Research. Wainhouse has launched a survey of Unified...

More UC Market Research

Eric Krapf
April 28, 2008
On the heels of the aforementioned Gartner study , Infonetics has a report out on Unified Communications, and they reach largely the same conclusion...

Broadband Gets Broader

Gary Audin
April 28, 2008
While some ISPs want to control and limit the customer's traffic, other ISPs keep adding faster access speeds. Qwest just announced two new higher...

The What and Why of Jitter

John Bartlett
April 25, 2008
The three key network specifications for real-time (voice and video) traffic are packet loss, jitter and latency. Whenever I talk to folks about...

Tales from the UC Front

Marty Parker
April 25, 2008
One of the best features at VoiceCon is the case studies presented by enterprise executives, and VoiceCon Orlando 08 was no exception. All the...