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E-911

E-911 for Hybrid Work: 3 Components to Ensure Employee Safety

Bill Svien

August 15, 2022

Hybrid work doesn’t change how enterprises should address E911 with their organization.

Themes and Takeaways from VoiceCon San Fran

Blair Pleasant

November 17, 2008

Several vendors, including Avaya, IBM, Mitel, and others, mentioned in keynotes or panel discussions that they are focusing on the end user (not the...

Keeping Seamless Handoffs Seamless

Brian Riggs

November 17, 2008

There's been something of a trend recently with developers of the dual-mode voice solutions not just supporting corporate WiFi networks, but also...

Microsoft, IBM Announce Inter-Domain Presence Federation

Eric Krapf

November 13, 2008

At VoiceCon Orlando, Eric Swift of Microsoft and Pat Galvin of IBM shook hands and promised to deliver federation between Office Communications...

ShoreTel's Plan to Weather the Storm

Eric Krapf

November 13, 2008

Kevin Gavin, ShoreTel's Marketing VP, says the company is ready for the "Darwinian moment" that the industry faces.

There is Lots of Video at VoiceCon

John Bartlett

November 12, 2008

This week in San Francisco I am seeing video become a substantial portion of the conversation.

Avaya Shows Speech-to-Text and More

Eric Krapf

November 12, 2008

The target market for this feature, according to Diane Sharif of Avaya, is the highly mobile professional.

Motorola Aims at WLAN Market

Eric Krapf

November 12, 2008

Motorola builds the infrastructure for the reigning push-to-talk provider, Nextel, and now is bringing push-to-talk (PTT) to its voice over WLAN (...

Challenging the System to Heal & Green Itself

Matt Brunk

November 11, 2008

Sooner or later, I believe, large enterprises are going to face new mandated energy requirements -even legislation that will necessitate significant...

VoiceCon Keynotes: Round One to Microsoft

Sheila McGee-Smith

November 11, 2008

Unlike earlier Microsoft presentations at VoiceCon, the importance of partners was not highlighted. No mention of Nortel or Aspect or anyone else by...

Mitel: Role Based Pricing; "Telecollaboration"

Eric Krapf

November 11, 2008

Though it won't be out until 1Q09, and Mitel won't say how much it'll cost, they're billing "telecollaboration" as high-end video with a lower price...

Future of the Phone: The World According to snom

Eric Krapf

November 11, 2008

snom's not the biggest company here at VoiceCon, and they're in a niche that supposedly is dying: They make desk phones. So when we sat down...

Microsoft Subsidiary, TellMe, Reinforces Two Market Trends with Partner Focus and SaaS Model

Nancy Jamison

November 11, 2008

On an analyst call with a new partner, NEC Unified Solutions, TellMe announced that they had signed up four other reseller partners including Aspect...

It's Not 1998, Duh

Eric Krapf

November 11, 2008

I just have to vent one last thing about the whole Nortel situation. Nortel's in a world of hurt right now, and everybody knows it. But let's have a...

Nortel: Separating Enterprise and Service Provider

Eric Krapf

November 10, 2008

As Dave Greenfield notes, Nortel still has a lot of forward-thinking R&D going on, but the focus now has to be on keeping the existing customer...

Nortel Job Cuts Smaller than Expected

Eric Krapf

November 10, 2008

Today's news out of Nortel was that the company's much-anticipated layoffs will be much smaller than many analysts had predicted: Nortel is...

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