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Companies have lost control of the customer experiences they’re trying to manage – which is bad for both the customer and the enterprise. Taking charge of customer experience management starts with...
The folks at Hookflash have already started work on a SIP interface and have DECT capabilities in an iPad docking station to provide "extensions that...
You can’t beat 'em, so join 'em. It's all about safe, secure enablement, allowing employees to incorporate personal devices into their business world...
After four decades of lawsuits, regulation, and de-regulation of wireline telecom, cellular is where the action is these days in terms of competition...