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Industry News

No Jitter Roll: Five for Friday

Beth Schultz

June 14, 2019

A look at news from Slack, Symphony, Intel, Nureva, and PGi

Enterprise Connect

Mitel Wheels and Deals, Picks Up Toshiba's UC Assets

Zeus Kerravala

May 12, 2017

Toshiba will be one more step in the journey of the transformation of Mitel.

Enterprise Connect

Security Protection, Better than Security Correction

Gary Audin

May 12, 2017

A number of observations dealing with cybercrime

Unified Communications & Collaboration

IoT Spells Opportunity... or Risk

Matt Brunk

May 12, 2017

Some organizations too quickly forget their due diligence as they eye the potential savings or benefits.

Unified Communications & Collaboration

RingCentral Strengthens Enterprise Story

Beth Schultz

May 11, 2017

Eyeing the enterprise, UCaaS provider builds up its professional services organization while expanding its global footprint.

Enterprise Connect

Synergy Report Shows Surprises in Collaboration Market

Dave Michels

May 11, 2017

Reflecting on the latest collaboration numbers

Unified Communications & Collaboration

Cisco Adds AI in MindMeld Buy

Zeus Kerravala

May 11, 2017

Fast-forwards efforts to add artificial intelligence to collaborative environments

Enterprise Networking

When Seconds Count: SD-WAN Gives 911 Failsafe Last Mile

Atchison Frazer

May 11, 2017

Whether improving a dispatch center or adopting NG911, an SD-WAN can play a critical role.

Enterprise Connect

Cell Phone-Only Households on the Rise

Art Yonemoto

May 10, 2017

The ongoing shift to cell phone-only usage has numerous implications, both for public health and business.

Unified Communications & Collaboration

Saving the World from Call Centers

Eric Krapf

May 10, 2017

Customer experience meets hard ROI in the contact center, meaning AI business cases will emerge and enterprises will be motivated to pursue them.

Vendor Strategy

TEM Changing of the Guard: Marlin Equity Purchases Tangoe

Hyoun Park

May 10, 2017

Tangoe married with enterprise mobility management vendor Asentinel in the biggest TEM merger of the decade.

Enterprise Connect

Twitter Chat: Time to Talk about Collaboration Endpoints

Michelle Burbick

May 09, 2017

Join our live No Jitter Twitter chat tomorrow, May 10, from 4 to 5 p.m. ET, using the #NJchat hashtag.

Mobility

Comcast, Charter Partner to Take on Cellular Carriers

Michael Finneran

May 09, 2017

Why are they entering this knife fight?

CCaaS

Talkdesk: Partner Ecosystem Essential to Enterprise Aspirations

Michelle Burbick

May 09, 2017

Launching a new partner app store, Talkdesk sets its sights on the enterprise.

Vendor Strategy

BroadSoft Adds PaaS to Cloud Portfolio

Beth Schultz

May 08, 2017

Gives service providers, and large enterprises, another entry point in the transition to cloud services.

Enterprise Connect

Tax Policy for Communications Services Really is Interesting -- No Really!

Martha Buyer

May 08, 2017

A tax law case out of Florida highlights how taxing schemes can have a significant effect on overall costs.

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