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Meetings_people_774.png Meetings Smart Meetings: It's Time to Rethink How We Meet Dave MailerApril 24, 2019It has never been more important to facilitate meetings than it is now, with various drivers coming together in what might be considered a perfect storm.
Enterprise Connect Team Collaboration Shines at EC17 Michelle BurbickMarch 29, 2017Team collaboration stories surface across the Enterprise Connect show floor, sessions, keynotes, and main-stage panels.
Enterprise Connect SD-WAN Value: More Than Cost Savings Zeus KerravalaMarch 29, 2017It's the network architecture that can match the speed and agility of the cloud.
Enterprise Connect Cisco Wins Best of Enterprise Connect 2017 Michelle BurbickMarch 29, 2017Earns recognition for its newly released Spark Board 55 and the innovative way the touch-based collaboration device is integrated into the Spark...
Enterprise Connect AWS Announces Amazon Connect Sheila McGee-SmithMarch 29, 2017Enters the contact center space with a splash at Enterprise Connect
Enterprise Connect Web Chat: 'Gateway Drug' to AI for Customer Support? Chris VitekMarch 29, 2017Cognitive engagement technology will lead to improved experiences and increased customer loyalty.
Vendor Strategy 'The Experience' Takes Center Stage at EC17 Michelle BurbickMarch 28, 2017Whether for users, customers, or contact center agents, the need to optimize the experience emerged as a common thread during today's keynote...
Enterprise Connect Cisco Beefs Up Spark Ecosystem Michelle BurbickMarch 28, 2017With four product announcements yesterday, Cisco focuses on helping organizations keep up with the tides of change in enterprise collaboration...
Enterprise Connect Understanding the Barriers to the Cloud 2020 Vision Zeus KerravalaMarch 28, 2017Don't look for a hockey stick-shaped adoption curve just quite yet.
Enterprise Connect Successful Team Dynamics: Do Team Workspace Tools Help Get Work Done? Brent KellyMarch 28, 2017We are awash with team workspace solutions from the major vendors and from a plethora of newcomers. But, do these tools help a team's success?
Enterprise Connect Cisco Spark Meets Customer Care Sheila McGee-SmithMarch 28, 2017Cisco unveils a digital customer support solution for help desks and small teams, and Altocloud announces a Sales Communications Solution built on...
Industry News Enterprise Connect 2017: Reflecting Major Industry Transition Marty ParkerMarch 28, 2017As can be seen in the keynote lineup and Best of Enterprise Connect finalists, the enterprise communications industry is at an inflection point.
Unified Communications & Collaboration No Time Like Now to Think About Our Communications Future Beth SchultzMarch 27, 2017As enterprise communications continues its rapid evolution, the rise of some technologies will bring about the demise of others.
Unified Communications & Collaboration Microsoft, Partners Extend Skype for Business Beth SchultzMarch 27, 2017Skype for Business Online gets new voice calling, call analytics, and authentication capabilities, and more.
Enterprise Connect TADHack-mini Orlando 2017: The Hacks Are In Michelle BurbickMarch 27, 2017Following a rigorous weekend of hacking and coding, winners have been named and they're ready to present their applications at Enterprise Connect.
Enterprise Connect Let the Telecom Hacking Begin! Michelle BurbickMarch 26, 2017TADHack-mini Orlando, taking place coincident with Enterprise Connect, is underway -- and here's a look at what it's all about.
