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Companies have lost control of the customer experiences they’re trying to manage – which is bad for both the customer and the enterprise. Taking charge of customer experience management starts with...
Every year, the cost of bandwidth goes down and the cost of support goes up. By centralizing all UC services into a few data centers, an organization...
Avaya's roadmap announcement for the newly-acquired Nortel's product set gives customers some vision into the future of their infrstructure, and you...
It's a (really) big router--not worth the enormous pre-announcement hype, but an important development in supporting the bandwidth that we'll all be...