This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
Companies have lost control of the customer experiences they’re trying to manage – which is bad for both the customer and the enterprise. Taking charge of customer experience management starts with...
Sametime provides services such as aggregated presence, instant messaging, online meetings, VoIP/video and incoming call control, while enabling the...
Carriers should be dumb pipes. They should transport content as requested by their customers--no need to "add value" and interpret it. ALSO: Finneran...