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Companies have lost control of the customer experiences they’re trying to manage – which is bad for both the customer and the enterprise. Taking charge of customer experience management starts with...
In UC, "world peace" equals "openness." But if a solution meets my requirements then truly I don't care, and shouldn't care, whether it includes one...
The need for a UC client on the PC desktop will decrease, since fewer employees will use a PC on a regular basis, if at all. And UC clients on a desk...