AI_2CND889_71922.jpg Image: Pitinan Piyavatin - Alamy Stock Photo AI & Automation Where Does AI Go From Here? Irwin LazarApril 23, 2024The AI hype must translate into demonstrable business benefits.
Teams_AdobeStock_345697596_Editorial_Use_Only_32921.jpeg Team Collaboration Tools & Workspaces Looking Back at MS Ignite 2021, What it Means for Teams Kevin KiellerMarch 29, 2021Augmented and virtual reality aren't the only capabilities changing the Microsoft Teams experience.
MarekPhotoDesign.com__AdobeStock_379518024.jpeg Unified Communications as a Service (UCaaS) Pay Attention to Pricing Models: The Other Disruption in Communications Dave MichelsMarch 29, 2021Usage-based models are coming, and there may be a cost or expense to ignoring it.
Future_AdobeStock_355177435_32921.jpeg Future of Work Enterprise IT Leaders: Preparing for Hybrid, Future of Work Ryan DailyMarch 29, 2021Whether planning for all in-person, all remote, or a hybrid of the two, video collaboration has proven its worth and is here to stay, execs say.
apinan__AdobeStock_394351514.jpeg UCaaS No Jitter Roll: Cross-Platform Direct Messaging, UCaaS Analytics Dana CasiellesMarch 26, 2021The latest updates from Mio, RingCentral, Vyopta, EPOS, Cresta, and Calabrio.
32621_Conference_161960627.jpeg Enterprise Connect Looking Beyond COVID Eric KrapfMarch 26, 2021The pandemic and all the issues it raised will be an important through-line at our fall Enterprise Connect, but we have so much more to talk about,...
SCDM Modal.png Vendor News Slack Touts Customer Success, Slack Connect Updates Ryan DailyMarch 25, 2021The team collaboration provider has been quiet, but not inactive, since the Salesforce acquisition news of late last year.
32521_Twilio_SP.png Contact Center & Customer Experience Empower Supervisors to Meet Evolving Contact Center Demands Lenore Files, TwilioMarch 25, 2021Agility and flexibility through programmability are key ingredients to success.
CoreDESIGN__AdobeStock_206965702.jpeg Digital Workplace What Value Lies in the Token-Driven Work? Tom NolleMarch 25, 2021A deeper look at how this model can turn a digital workplace into a digital enterprise.
Network_AdobeStock_349044023_32421.jpeg Vendor News Managing Connectivity Across the Cloud: Google Has an Answer Ryan DailyMarch 24, 2021Plans to bring Cisco SD-WAN and other networks under single management dashboard
Tmobile_AdobeStock_159527585_32321.jpeg Future of Work T-Mobile, Dialpad Deal is Ideal for the Future of Work Zeus KerravalaMarch 24, 2021The co-branded offering can help address IT-related hybrid work challenges, like application performance and home network visibility.
Golden Sikorka__Presentation1.jpg Best Practices 10 Tips for Getting the Most Out of Your TEM Software Jane LainoMarch 24, 2021Understanding technology expenses can be tough, especially if you don't follow best practices guidelines.
Nuthawut__AdobeStock_393334759.jpeg CPaaS Equal Access: Twilio Commits to Vaccine Assistance Dana CasiellesMarch 23, 2021CPaaS provider aims to solve equity challenges that surround the COVID-19 vaccine rollout.
32321_Ring-Zoom.jpg Video Collaboration & A/V Zoom & RingCentral: Time for Reconciliation? Brent KellyMarch 23, 2021Perhaps they should have merged in the first place…
32321_FixedWireless.jpg Technology Trends Is ‘Fixed’ 5G a Viable WFH Option? Michael FinneranMarch 23, 2021Employees need capable, reliable, and consistent Internet performance to work from home effectively. Here’s a look at how 5G stacks up.
32221_ComposableEnterprise_270049166.jpeg CPaaS Avaya Spaces: Piecing Together the ‘Composable Enterprise’ Zeus KerravalaMarch 22, 2021The vision for leveraging UCaaS, CCaaS, and CPaaS for customized workflows is coming together.