AdobeStock_197186656.jpeg Image: Bojan - stock.adobe.com Team Collaboration Tools & Workspaces The AI-Free View from Enterprise Connect 2024 Denise MunroApril 25, 2024Three noteworthy, non-AI developments at the show are worth covering. Here they are.
32321_FixedWireless.jpg Technology Trends Is ‘Fixed’ 5G a Viable WFH Option? Michael FinneranMarch 23, 2021Employees need capable, reliable, and consistent Internet performance to work from home effectively. Here’s a look at how 5G stacks up.
32221_ComposableEnterprise_270049166.jpeg CPaaS Avaya Spaces: Piecing Together the ‘Composable Enterprise’ Zeus KerravalaMarch 22, 2021The vision for leveraging UCaaS, CCaaS, and CPaaS for customized workflows is coming together.
wachiwit___AdobeStock_335825239_Editorial_Use_Only.jpeg SIP/SIP Trunking Direct Routing Options: How to Make Sense of Them All Irwin LazarMarch 22, 2021New capabilities from Microsoft and its partners, coupled with new offerings from its competitors, increase the enterprise options for Teams Phone...
Expert Insights: Your Path to 2024 Enterprise Connect Expert Insights: Your Path to 2024 March 19, 2021This roundtable discussion with leading industry analysts and consultants will help you plan your strategic communications and collaboration roadmap.
Mediteraneo_AdobeStock_336743604.jpeg Contact Center & Customer Experience No Jitter Roll: Meetings, Contact Center Updates Dana CasiellesMarch 19, 2021The latest updates from Fuze, Salesforce, 8x8, Infobip, and Mural.
How to Be a Leader in Diversity & Inclusion Enterprise Connect How to Be a Leader in Diversity & Inclusion March 19, 2021A roundtable discussion with D&I consultants propelling organizational change
EClive.jpg Enterprise Connect Returning to Enterprise Connect in Person Eric KrapfMarch 19, 2021As always, this will be the place where everybody comes together to exchange and debate ideas about the future of communications and collaboration...
Mobile_DashboardUI-darkmode.jpg Vendor News Avaya Adds AI Features to Spaces, Leverages Nvidia Maxine Ryan DailyMarch 18, 2021Avaya touts its open platform and adds noise reduction, a new presenter option, and enhanced calling to Spaces.
AdobeStock_131632638.jpeg Video Collaboration & A/V Zoom, RingCentral at Loggerheads Over Video Agreement Beth SchultzMarch 18, 2021Differences over the status of the companies’ longstanding video technology partnership have landed them in a legal fight.
Chrome_AdobeStock_387199751_Editorial_Use_Only_31721.jpeg Contact Center & Customer Experience 5 Reasons Why Chromebooks Make Sense for Agents Dave MichelsMarch 18, 2021As we move the contact center from premises-based solutions to cloud-delivered CCaaS, we should also examine the agent’s device.
2021 IT Heroes: Sharing a Vision of Excellence Enterprise Connect 2021 IT Heroes: Sharing a Vision of Excellence March 17, 2021A roundtable discussion among the winners of the 2021 Enterprise Connect IT Hero Award
31721_WSC_AsynchVideo_227807183.jpeg Video Collaboration & A/V WorkSpace Wednesday: ‘Twist Your Brain’ on Video Messaging Beth SchultzMarch 17, 2021Is asynchronous video communications in your future? It should be, experts say.
Andrey Popov_AdobeStock_386048796.jpeg Employee Experience Employee Experience: Standing is the New Sitting Bobra S. BushMarch 17, 2021Standing desks should be as much a part of productive workplace as team collaboration apps and UC headsets.
Yanawut Suntornkij_AdobeStock_204260497.jpeg Cloud Communications Purchasing Telecom Services? Protect Yourself Darin WardMarch 17, 2021When negotiating a telecommunications services contract, keep these pointers in mind.
Screenshot 2021-03-10 185854.jpg Contact Center & Customer Experience Programmable Contact Center: How to Thrive, Not Just Survive March 16, 2021In this whitepaper, discover the value of programmable contact center platforms vs the CCaaS model.