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In the news this week: Creston unveils new products to improve hybrid collaboration, while Q-SYS brings its audio/video/control expertise to Lenovo’s ThinkSmart product and Ribbon extends its...
The Cisco Webex SVP talked about the difference between client-/device-side AI versus the generative AI models drawing so much recent attention. She...
Generative AI promises to revolutionize the contact center industry, but is this just another attempt at avoiding the obvious: You have to pay agents...
Secure access service edge (SASE) deployments have seen strong momentum thanks to increased complexity in managing networks and dealing with security...