Michelle Burbick
Michelle Burbick is the Associate Editor and a blogger for No Jitter, UBM Tech's online community for news and analysis...
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Michelle Burbick | April 17, 2018 |


Twilio Launches IoT Platform

Twilio Launches IoT Platform Two years in the making, Programmable Wireless goes GA.

Two years in the making, Programmable Wireless goes GA.

Twilio CEO Jeff Lawson has long been hinting that the company would be offering an Internet of Things platform that would facilitate connectivity between IoT devices and cell networks. Toward that end, Twilio introduced Programmable Wireless in developer preview nearly two years ago – and today it's announced general availability.

Since May 2016, Twilio has put this cellular communications platform through its paces with developers first, and then with select customers, Chetan Chaudhary, Twilio GM of IoT, told me in a pre-briefing on the news. Programmable Wireless which is built on the same platform other Twilio APIs use, removes the heavy-lifting involved with configuring SIM cards and managing connectivity and devices, Chaudhary said. With this work handled via the platform, developers can instead focus on innovating with IoT for their businesses, Chaudhary said.

In its press announcement, Twilio shared several use case examples developed during the Programmable Wireless private beta:

  • iBeat uses Twilio SIM to connect its heartrate monitor watches to the Internet, enabling paramedics, CPR volunteers, and wearers' loved ones to receive alerts when a watch detects a cardiac issue
  • Sustainable transportation company LimeBike monitors each SIM-outfitted bike and scooter to track the location of its fleet and detect issues that require maintenance
  • Eatabit, which provides portable printers that enable restaurants to accept online food orders, leveraged Programmable Wireless to outfit its printers with SIM cards. Previously, a common issue with these printers was Wi-Fi interference that resulted in outages and downtime. Now with Programmable Wireless, Eatabit's printers don't have to rely on Wi-Fi, which has allowed the company to reduce outages to nearly zero, Twilio reported
  • SystemOne, a disease intelligence company tasked with delivering test results to clinics operating in 40 developing countries around the world, uses Programmable Wireless to move test data from diagnostic instruments directly to laboratories, as well as send test results directly to patients via SMS


With Programmable Wireless, developers can see where and when SIM cards connect to the cell network and monitor data consumption in real time. Further, developers can leverage Twilio's Commands API to send and receive machine-to-machine commands using the SMS transport protocol, Twilio said in its press release.

"In the IoT space, we're starting with carrier connectivity and providing that in a fashion that no one else can provide," Chaudhary said. "We're not a hardware company so we're not going to do anything in that space. We're going to focus on aspects of software -- connectivity management, service lifecycle management, device management -- these will allow us to continue to go up the stack."

Programmable Wireless, which developers can use in conjunction with other Twilio APIs, is available today with flexible pricing options. After a one-time purchase of a SIM card, customers pay a monthly recurring SIM fee in addition to usage-based data charges. Customers also have the option of committing to a minimum spend per month to receive a lower data rate in return. Customers can also buy a starter pack, which includes three SIM cards and a book of pictures aimed at inspiring developers by giving them ideas of everyday items that could be connected to the Internet to unlock new value.

Twilio believes that business adoption of IoT has the potential to dramatically change how people live and work, Chaudhary said. But, as Twilio stated in its press release, "for the world to realize the potential of billions of connected devices, it needs millions of developers to begin experimenting."

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