SHARE



ABOUT THE AUTHOR


Howard Feingold
Howard Feingold is President of Technology Plus, Incorporated, a 25-year-old independent consulting company specializing in technology solutions. His previous engineering...
Read Full Bio >>
SHARE



Howard Feingold | January 17, 2018 |

 
   

Smart Campuses Are Here

Smart Campuses Are Here A key benefit of smart campus investment is that it helps to position the property for the future -- communications included.

A key benefit of smart campus investment is that it helps to position the property for the future -- communications included.

portable You have a smart phone and possibly a smart watch. You understand smart buildings. But are you aware of smart campuses?

Technology is transforming our world from the inside out. As intelligence, sensing, and communication technologies find their way into more devices and network connectivity is expected to be ubiquitous, we are finding that the systems we employ in every aspect of our lives and enterprises are either communicating, or that there is emerging potential to connect these systems and reap increased efficiency, improved experiences, and added value.

Smart devices and systems are enabling smart buildings, which are hubs of operational technology such as heating, ventilation, lighting, access control, security, and more. As such, smart buildings drive the necessity for campus-wide high-speed network infrastructure. With so much investment in place, expanding the "smarts" across the campus itself is an evolutionary, incremental step that extends the management domain beyond the building and thus increases the potential for efficiencies, automation, and optimization.

Common components of a smart campus include:

portable


So, what are examples of a smart campus technologies?

  • Monitoring water flow to identify water leaks, notify the customer, and cut off the water

  • Using IoT sensors to monitor the fill-levels of dumpsters as well as recycling, donation, or waste oil bins; plan collection routes and times that are sent directly to staff

  • Monitoring parking areas to provide availability to the customers and notify staff of areas that need attention

  • Adjusting lighting according to activity as told by motion sensors; manage real-time building occupancy, and events, increasing efficiency and reducing light pollution

  • Utilizing security camera analytics to alert operations to actionable intelligence such as unusual pedestrian traffic or higher than normal volume -- and using information from environmental sensors or equipment monitoring to alert security personnel to worrisome anomalies

  • Digital signage serving multiple purposes, from tenant advertising to wayfinding to event management; can be repurposed automatically for emergencies, weather events, after hours guest support, and more

Regardless of the smart technologies that will eventually be used, there are identifiable features that will enable the best options, even as technologies continue to emerge and change. Campus-wide fiber backbones provide the basic, expandable communication infrastructure. Lighting poles can be designed to allow for multi-use, providing an ideal platform for not just intelligent lighting, but also video security and analytics, wireless networking, digital signage, and sensors. Optionally, head-ends for distributed antenna systems can greatly ease tenant adoption of DAS.

The campus should have at least two different service provider connections to the campus, separated geographically and connecting to different central offices or data centers. And wherever possible the network infrastructure should be designed with consideration for future expansion. A flexible design will ensure the network is adaptable as requirements inevitably change and grow.

While automation and efficiency are key benefits to be derived from smart campus technologies, improvements in communication are just as important. Notifications to customers and tenants improve the delivery and efficiency of services. Notifications to employees and vendors enable the timely application of specialized expertise. Automated collaboration features can be triggered to bring together the right resources at the right time. Mass notification can keep everyone one step ahead of the weather and unusual or special events. The mature and well understood features of a modern unified communications system are a natural extension of these capabilities -- one more vital system that can be integrated to extend the capabilities of every other aspect of the campus.

The immediate value of a smart campus can be seen in:

portable


A key benefit of smart campus investment is that it helps to position the property for the future. The pace of technological progress continues to skyrocket. Options that seemed fanciful yesterday are becoming viable today, and will be indispensable tomorrow. Campuses that can't provide these capabilities will either require rapid investment or become less desirable than the competition. A smart campus when planned properly will be positioned to meet present expectations, but even more importantly to meet future technology and IoT capabilities.

Learn more about IoT at Enterprise Connect 2018, March 12 to 15, in Orlando, Fla. Register now using the code NOJITTER to save an additional $200 off the Advanced Rate Pricing or get a free Expo Plus pass.

"SCTC Perspectives" is written by members of the Society of Communications Technology Consultants, an international organization of independent information and communications technology professionals serving clients in all business sectors and government worldwide.

Related content:





COMMENTS




October 24, 2018

With disparate workplaces and ever-expanding volumes of information to manage, the challenges for collaborating effectively are only intensifying. Many critical applications are not integrated, and

October 10, 2018

Businesses are growing across international borders quicker than ever, but scaling operations to follow suit can be a harder, longer process.

This webinar focuses on scaling your next-generat

September 26, 2018

Join Kevin Kieller, Microsoft UC&C expert, along with Ribbon Communications and Polycom, for an update on Microsoft Ignite, and a focus on critical things you need to know about your voice deployme

March 12, 2018
An effective E-911 implementation doesn't just happen; it takes a solid strategy. Tune in for tips from IT expert Irwin Lazar, of Nemertes Research.
March 9, 2018
IT consultant Steve Leaden lays out the whys and how-tos of getting the green light for your convergence strategy.
March 7, 2018
In advance of his speech tech tutorial at EC18, communications analyst Jon Arnold explores what voice means in a post-PBX world.
February 28, 2018
Voice engagement isn't about a simple phone call any longer, but rather a conversational experience that crosses from one channel to the next, as Daniel Hong, a VP and research director with Forrester....
February 16, 2018
What trends and technologies should you be up on for your contact center? Sheila McGee-Smith, Contact Center & Customer Experience track chair for Enterprise Connect 2018, gives us the lowdown.
February 9, 2018
Melanie Turek, VP of connected work research at Frost & Sullivan, walks us through key components -- and sticking points -- of customer-oriented digital transformation projects.
February 2, 2018
UC consultant Marty Parker has crunched lots of numbers evaluating UC options; tune in for what he's learned and tips for your own analysis.
January 26, 2018
Don't miss out on the fun! Organizer Alan Quayle shares details of his pre-Enterprise Connect hackathon, TADHack-mini '18, showcasing programmable communications.
December 20, 2017
Kevin Kieller, partner with enableUC, provides advice on how to move forward with your Skype for Business and Teams deployments.
December 20, 2017
Zeus Kerravala, principal analyst with ZK Research, shares his perspective on artificial intelligence and the future of team collaboration.
December 20, 2017
Delanda Coleman, Microsoft senior marketing manager, explains the Teams vision and shares use case examples.
November 30, 2017
With a ruling on the FCC's proposed order to dismantle the Open Internet Order expected this month, communications technology attorney Martha Buyer walks us through what's at stake.
October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.