Michelle Burbick
Michelle Burbick is the Associate Editor and a blogger for No Jitter, UBM Tech's online community for news and analysis...
Read Full Bio >>

Michelle Burbick | March 02, 2015 |


Digium Launches Respoke Platform for Developers

Digium Launches Respoke Platform for Developers Respoke helps developers more easily add secure communications to Web and mobile applications.

Respoke helps developers more easily add secure communications to Web and mobile applications.

Recent discussions around WebRTC's potential lead me to view the technology as the direction that communications is ultimately heading. Rather than having standalone devices and applications for specific functionalities, the trend of late signals convergence and integration.

Increasingly, we hear about how more businesses are leveraging WebRTC, most commonly for applications in the contact center. But if you read some of the industry insight we publish on No Jitter, you know that WebRTC has a bit to go before it becomes truly impactful in the enterprise.

Well, last week Digium took WebRTC a step forward with the launch of Respoke, a cloud platform for adding communications to Web and mobile applications that leverages WebRTC for voice and video calling capabilities.

Beyond Asterisk
Many will be familiar with Digium as the company responsible for Asterisk, the open-source telephony software. With Respoke, Digium continues providing developer tools for the communications space.

I spoke with Digium's Billy Chia, marketing lead for Respoke, and Charlie Wilson, general manager for Respoke, about the launch. Respoke is, more specifically, a Web communications platform as a service offering that provides a communications API. By providing a JavaScript library and RESTful APIs, Respoke allows developers to add features like individual and group chat messaging, screen sharing, WebRTC-based voice and video calling, and file sharing to browsers and mobile apps. The platform has built-in features including peer-to-peer data delivery, media relay (TURN), presence management, and access control with permission filters.

"We started with WebRTC as a new communications technology about two and a half years ago in Asterisk," Wilson said. "And shortly thereafter we said what can Digium do to really take advantage of this new technology and help grow that particular market? And so we started Respoke as a virtual startup."

Next quarter, Digium will release Respoke software development kits (SDKs) for Android and iOS mobile operating systems, which will extend the developer capabilities from the browser to the smart device. Further, Digium is working to extend WebRTC functionality to other browsers -- since WebRTC is only natively supported on Chrome and Firefox browsers currently, Digium will be releasing plug-ins that let Respoke interoperate with Internet Explorer and Safari browsers.

Apps, Apps, Apps
Digium is targeting Respoke at Web and mobile application developers in general -- people who are using computing languages like HTML5, CSS and JavaScript to develop products -- rather than at communications specialists in particular, Wilson told me.

"Our vision is that communications in the future is not necessarily part of a standalone application," Wilson said. "So you don't have a PBX or you don't have an app that is just suited for communications. Instead you take whatever app you're developing, whether it's a Web app or a mobile app, and you use Respoke to add communications features to that application. So think of your favorite app that you use today, and what if you could add messaging to other people who use that app? Or add voice features to the provider of that application? That's kind of the vision of where we think the world is going."

Digium put out a call for early adopters in September 2014, and since then, it says, hundreds of developers have been building communications into applications with Respoke.

As one example, Wilson pointed to an educational software company that wanted to provide remote proctoring services for tests. The company wanted the ability to remotely monitor test-takers via a video feed and screen sharing so it could ensure students were not cheating or looking up answers on Google. In order to accomplish this, the customer used Respoke to add video and screen sharing capabilities to its application, as well as an audio channel so proctors could talk with students, too.

With Respoke, this education software company could also implement a messaging channel to provide instructions and even include a data channel so that a digital copy of a paper could be transported to the students' desk, Wilson explained.

"They had this application and, within days, they were able to use Respoke to add these other features to that app instead of either jumping out to some external application like Google Hangouts or instead of creating something from scratch, which would have taken months to develop."

Digium's Billy Chia will be speaking at Enterprise Connect Orlando, March 16-19, in the session, “EC Summit: Life in a Cloud-Based, Software-Intensive Future.” Register with code NJSPEAKER to save $300 on an Entire Event or Tue-Thur conference pass.

Follow Michelle Burbick and No Jitter on Twitter!


Enterprise Connect Orlando 2018
March 12-15 | Orlando, FL

Connect with the Entire Enterprise Communications & Collaboration Ecosystem

Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

March 7, 2018

Video collaboration is experiencing significant change and innovation-how can your enterprise take advantage? In this webinar, leading industry analyst Ira Weinstein will present detailed analysis

February 21, 2018

Business agility has become the strongest driver for enterprises to begin migrating their communications to the cloud-and its a benefit that enterprises are already realizing. To gain this benefit

February 7, 2018

Enterprises are starting to grasp the critical importance of security and compliance in their team collaboration deployments. And once the risks are mitigated, your enterprise can integrate these n

March 12, 2018
An effective E-911 implementation doesn't just happen; it takes a solid strategy. Tune in for tips from IT expert Irwin Lazar, of Nemertes Research.
March 9, 2018
IT consultant Steve Leaden lays out the whys and how-tos of getting the green light for your convergence strategy.
March 7, 2018
In advance of his speech tech tutorial at EC18, communications analyst Jon Arnold explores what voice means in a post-PBX world.
February 28, 2018
Voice engagement isn't about a simple phone call any longer, but rather a conversational experience that crosses from one channel to the next, as Daniel Hong, a VP and research director with Forrester....
February 16, 2018
What trends and technologies should you be up on for your contact center? Sheila McGee-Smith, Contact Center & Customer Experience track chair for Enterprise Connect 2018, gives us the lowdown.
February 9, 2018
Melanie Turek, VP of connected work research at Frost & Sullivan, walks us through key components -- and sticking points -- of customer-oriented digital transformation projects.
February 2, 2018
UC consultant Marty Parker has crunched lots of numbers evaluating UC options; tune in for what he's learned and tips for your own analysis.
January 26, 2018
Don't miss out on the fun! Organizer Alan Quayle shares details of his pre-Enterprise Connect hackathon, TADHack-mini '18, showcasing programmable communications.
December 20, 2017
Kevin Kieller, partner with enableUC, provides advice on how to move forward with your Skype for Business and Teams deployments.
December 20, 2017
Zeus Kerravala, principal analyst with ZK Research, shares his perspective on artificial intelligence and the future of team collaboration.
December 20, 2017
Delanda Coleman, Microsoft senior marketing manager, explains the Teams vision and shares use case examples.
November 30, 2017
With a ruling on the FCC's proposed order to dismantle the Open Internet Order expected this month, communications technology attorney Martha Buyer walks us through what's at stake.
October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.