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Microsoft MVP Randy Chapman discusses getting started with Microsoft Teams Rooms and how to equip conference rooms with hybrid work environments in mind.
Industry analyst Tom Brannen recaps some of the latest VR, AR announcements and what enterprises need to know about getting started.
Microsoft MVP Randy Chapman discusses the ways Microsoft is allowing enterprises to create a hybrid work environment with new Team features and devices.
Contact center consultant Juanita Coley discusses how to take a holistic approach to workforce management.
Contact center analyst Robin Gareiss talks about her upcoming Enterprise Connect sessions on AI use cases and how to improve CX with WFO and WEM.
TADHack founder Alan Quayle shares how enterprises can leverage APIs and CPaaS to their best advantage.
Microsoft MVP Randy Chapman shares his perspective on assessing voice needs in your enterprise and how to implement voice for Teams.
Frost & Sullivan analyst Elka Popova shares her insight on the UCaaS market and the need for vertical-specific offerings.
UC architect Randy Chapman shares the type of voice services in Microsoft Teams and perspective on voice's role in the enterprise.
Prachi Nema, senior analyst with IT research firm Omdia shares key takeaways, and more, from her recently published deep dive on 11 collaborative meeting service providers.
Based on his recent market report, Omdia analyst Tim Banting sorts out team collaboration’s evolving role and highlights six representative vendors.
The WFH trend has turned remote IT security on its ear. Tune in to hear from analyst Zeus Kerravala, of ZK Research, why SASE is the salvation, and where it fits in with SD-WAN.
Enterprises need holistic solutions for today's contact center requirements, as two Five9 execs discuss in this episode, brought to you by Five9.