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No Jitter Research: 2018 Video Collaboration Survey: Page 4 of 16
For the most part, survey respondents see video as one piece of a multifaceted enterprise communications and collaboration portfolio, even if used minimally within their organizations for select use cases (as suggested in write-in responses, for instance, quarterly reviews, product design, and client meetings). One-fifth of respondents, however, acknowledged that their organizations are building up their infrastructures and/or adopting cloud video services with a goal of making video a primary communications mode.