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No Jitter Research: 2018 Video Collaboration Survey: Page 3 of 16

Usage

While video collaboration has gained a foothold in the enterprise, it's far from fully entrenched, our survey results show. When asked to consider the employee population within their organizations, only 11% of respondents said all potential users of video collaboration are engaging with the technology on a regular – i.e., at least once a week – basis. Not surprisingly, this percentage drops to 5% when looking at large enterprises. Half of respondents report that fewer than half of the potential video collaboration user base taps into the technology on a regular basis. This is a situation that respondents overwhelmingly see changing over the next year; 87% of respondents said they expect the number of regular users to grow within their enterprises within the next 12 months.