No Jitter Research: 2018 Team Collaboration Survey: Page 7 of 17

IT as Decision Maker

While viral adoption has certainly attributed to the rapid uptake of team collaboration apps -- think the Slack effect -- within our respondent base, IT groups are (not surprisingly) exerting their rights as technology overseers. Most respondents (80%) said IT plays a role in the team collaboration app decision, whether merely recommending a product or mandating adoption of its selected app while disallowing use of any other similar tool. And, as you might expect, the larger the company, the greater the role IT plays in the team collaboration app decision.