No Jitter Research: 2017 Team Collaboration Survey: Page 4 of 11

IT Influence

Despite widespread reports of bottoms-up, viral usage of team collaboration apps such as Slack and Atlassian HipChat, our survey data shows that IT has inserted itself into the decision making at more companies than not. Here's a granular look at how the decision breaks down specifically within large enterprises:

• 16% -- Individuals or teams have adopted apps of their own choosing; IT does not support these tools but allows their use
• 9% -- Individuals or teams have adopted apps of their own choosing; IT does not support these tools and is disallowing or plans to disallow their use
• 44% -- IT has a recommended team collaboration app, with associated adoption and support programs; IT allows use of other team collaboration apps but does not provide support for them
• 31% -- IT has overseen app selection and user adoption, and is disallowing use of other tools, or plans to do so