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No Jitter Research: 2017 Cloud Communications Survey: Page 3 of 12

Top 3 Reasons for Cloud Choice

As in previous years, no single reason for moving to the cloud jumps out as the most compelling, but agility, TCO, and access to features and functions that couldn't be implemented on internal systems earned higher votes than other criteria. System resiliency/disaster recovery (in last year's top three), came in at the number five slot overall, behind the ability to take advantage of an opex pricing model. For enterprises with more than 1,000 employees, lack of adequate IT/communications staff tied with access to features and functions for the number three slot.