AI_2CND889_71922.jpg Image: Pitinan Piyavatin - Alamy Stock Photo AI & Automation Where Does AI Go From Here? Irwin LazarApril 23, 2024The AI hype must translate into demonstrable business benefits.
Enterprise Connect Day 3 at Enterprise Connect: SIP Trunking is Long on Promise and Short on Results Zeus KerravalaMarch 29, 2012SIP trunking will have its day. The network operators that can shed legacy thinking fastest are the ones most likely to win.
Enterprise Connect Lunch with Lync Sheila McGee-SmithMarch 29, 2012Customers tell their stories of Lync adoption.
Enterprise Connect Day 2 at Enterprise Connect: TeleCollaboration Has Arrived Zeus KerravalaMarch 28, 2012I'm sure we'll see even more collaboration tools built around the visual medium to make it much easier to work with our colleagues all over the globe.
End Users Take Center Stage at Enterprise Connect Eric KrapfMarch 28, 2012We opened Tuesday's program with a panel of high-level enterprise decision-makers, who shared ideas on the cloud, strategic vendors, and more.
Enterprise Connect Contact Centers in the Cloud Sheila McGee-SmithMarch 28, 2012An Enterprise Connect session confirms that contact centers of all sizes are moving to the cloud.
Enterprise Connect Cisco and Avaya: Dueling Keynotes at Enterprise Connect Eric KrapfMarch 27, 2012For both, the emphasis was on ease of collaboration for the end user, and on the cloud as a delivery vehicle for enterprise communications services.
Enterprise Connect UC Deployment Data and Growth Rates Russell BennettMarch 27, 2012A new measuring technique shows that absolute deployments and positive deployment trend suggest that UC may have "crossed the chasm".
Enterprise Connect Day 1 of Enterprise Connect: Cloud Confusion Zeus KerravalaMarch 27, 2012Considering the relative immaturity of cloud UC, it might be too early to have definitive answers, but several good ideas came up.
Enterprise Connect Social Networking in the Contact Center Sheila McGee-SmithMarch 27, 2012Moving beyond how or why companies should do it, beyond trials and proof of concepts to actual deployments.
Enterprise Connect A Post-PBX Post? Eric KrapfMarch 26, 2012Panelists said vendors are increasingly relying on indirect sales; products are becoming more complex; and the channel has not been sufficiently...
Enterprise Connect Enterprise (check!) Connect (check!) Orlando 2012 (check, check!) Marty ParkerMarch 26, 2012The game has changed in enterprise communications, as is evident at the industry's leading event.
Enterprise Connect Mobile UC Clients Get a Refresh at Enterprise Connect Brian RiggsMarch 24, 2012At least three major players in the market are announcing upgrades to existing UIs.
Enterprise Connect Case Studies for Hosted Communications Apps: Are You Ready? Stephen LeadenMarch 24, 2012We are on the cusp of seeing cloud computing, virtualization, data center economics and the flexibility of services-based models drive UC-as-a-...
Enterprise Connect Best Practices for Managing the Consumerization of IT Melanie TurekMarch 24, 2012The majority of companies allow employees to use their own technology at work. For these companies, guidelines and policies are critical.
OpenFlow: Does It Matter? Tom NolleMarch 23, 2012This network traffic-handling technology could have a major impact on the way the cloud is deployed and operated.