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New Podcast: Hardy Myers of AVST

Our latest No Jitter podcast is available here, and on iTunes. Some highlights:
Eric Krapf
Eric Krapf
March 06, 2008

Our latest No Jitter podcast is available here, and on iTunes. Some highlights:

Our latest No Jitter podcast is available here, and on iTunes.

Some highlights:

  • Hardy backs up the idea that, whatever cool new things a system can do, it had better be able to light up that red bulb on the phone: "The issue of message waiting lights can be a very very significant problem with big customers, where they just won't accept an application that can't support that type of functionality. It's one of those legacy features that, it's just a non-starter" if you don't have it.
  • On a related point, Hardy notes that the migration to new messaging systems is proceeding strongly as enterprises face end of support/end of life on just about all of the Octel/Centigram/etc. generation of voice mail systems. But the replacement process carries with it a number of related challenges:

    A lot of time, the first generation stuff's been working so well for so long, [customers] kind of forgot how mission critical it is. So we see a lot of customers pick up a new application stack with whatever IP-PBX they're buying, and they quickly find out that the applications included with that IP-PBX, because that's an easy way to buy things sometimes, are not up to the quality and the caliber of what they need as an enterprise to drive their business.

    That's a case AVST will have to succeed in making--the need for rock-solid systems for mission critical functions like messaging--as big guys like Microsoft and IBM continue to crowd into the space. They've got a strong customer lineup and solid products, so they're well-armed for the struggle.

    Check out the full podcast.

  • On a related point, Hardy notes that the migration to new messaging systems is proceeding strongly as enterprises face end of support/end of life on just about all of the Octel/Centigram/etc. generation of voice mail systems. But the replacement process carries with it a number of related challenges:

    A lot of time, the first generation stuff's been working so well for so long, [customers] kind of forgot how mission critical it is. So we see a lot of customers pick up a new application stack with whatever IP-PBX they're buying, and they quickly find out that the applications included with that IP-PBX, because that's an easy way to buy things sometimes, are not up to the quality and the caliber of what they need as an enterprise to drive their business.

    That's a case AVST will have to succeed in making--the need for rock-solid systems for mission critical functions like messaging--as big guys like Microsoft and IBM continue to crowd into the space. They've got a strong customer lineup and solid products, so they're well-armed for the struggle.

    Check out the full podcast.

    A lot of time, the first generation stuff's been working so well for so long, [customers] kind of forgot how mission critical it is. So we see a lot of customers pick up a new application stack with whatever IP-PBX they're buying, and they quickly find out that the applications included with that IP-PBX, because that's an easy way to buy things sometimes, are not up to the quality and the caliber of what they need as an enterprise to drive their business.

    That's a case AVST will have to succeed in making--the need for rock-solid systems for mission critical functions like messaging--as big guys like Microsoft and IBM continue to crowd into the space. They've got a strong customer lineup and solid products, so they're well-armed for the struggle.

    Check out the full podcast.

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