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Minimize the Pain: Packet Island Goes After that Job

A few weeks ago I wrote in I Still Feel Your Pain that service providers or enterprises implementing VoIP on converged networks will experience an erosion of benefits without the right management tools in the IPT enabled network. One of my favorite, all time freebie tools is Ethereal, which I run on both my laptops for fieldwork, especially when deep trouble arises. First the confession: the first time an engineer told me that I had to sniff packets I wasn't amused--that was in 1999. Afterwards, I love doing this and if you can't guess why, then just think of what I've said before- "SERVICE COSTS MONEY" and besides, it's great fun finding those disruptive culprits and getting paid to do so.
Matt Brunk
February 11, 2008

A few weeks ago I wrote in I Still Feel Your Pain that service providers or enterprises implementing VoIP on converged networks will experience an erosion of benefits without the right management tools in the IPT enabled network. One of my favorite, all time freebie tools is Ethereal, which I run on both my laptops for fieldwork, especially when deep trouble arises. First the confession: the first time an engineer told me that I had to sniff packets I wasn't amused--that was in 1999. Afterwards, I love doing this and if you can't guess why, then just think of what I've said before- "SERVICE COSTS MONEY" and besides, it's great fun finding those disruptive culprits and getting paid to do so.

A few weeks ago I wrote in I Still Feel Your Pain that service providers or enterprises implementing VoIP on converged networks will experience an erosion of benefits without the right management tools in the IPT enabled network.

One of my favorite, all time freebie tools is Ethereal, which I run on both my laptops for fieldwork, especially when deep trouble arises. First the confession: the first time an engineer told me that I had to sniff packets I wasn't amused--that was in 1999. Afterwards, I love doing this and if you can't guess why, then just think of what I've said before- "SERVICE COSTS MONEY" and besides, it's great fun finding those disruptive culprits and getting paid to do so.Packet Island provides three solutions:

  • PacketPro provides VoIP assessment/troubleshooting/verification, and the added capability of doing remote packet captures using ethereal. Costs: $500 for the appliances, and $500/month for unlimited service.
  • VoIPPro, which does everything that the PacketPro does except the remote packet capture capability and also comes in a carrying case with 2 devices. Costs: $500 for the case w/ the two devices, and $250/month for unlimited usage.
  • VoIPCare, which we use to provide permanent 24/7 VoIP call quality monitoring. Costs: $150 for the appliance, and $2/seat/month, and there's also VoIPCare for Asterisk.

    Now, view the Packet Island online presentation and take a look at their white paper on VoIP Network Assessments.

  • VoIPPro, which does everything that the PacketPro does except the remote packet capture capability and also comes in a carrying case with 2 devices. Costs: $500 for the case w/ the two devices, and $250/month for unlimited usage.
  • VoIPCare, which we use to provide permanent 24/7 VoIP call quality monitoring. Costs: $150 for the appliance, and $2/seat/month, and there's also VoIPCare for Asterisk.

    Now, view the Packet Island online presentation and take a look at their white paper on VoIP Network Assessments.

  • VoIPCare, which we use to provide permanent 24/7 VoIP call quality monitoring. Costs: $150 for the appliance, and $2/seat/month, and there's also VoIPCare for Asterisk.

    Now, view the Packet Island online presentation and take a look at their white paper on VoIP Network Assessments.

    Now, view the Packet Island online presentation and take a look at their white paper on VoIP Network Assessments.

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