There's been a whole lotta analyst hatin' over on this other NoJitter thread, so please forgive me for being a bit nervous about returning to the topic of Microsoft as a developer of telephony software. I'll overlook all those disparaging remarks made about my fellow analysts. (After all, I disparage them all the time!) Instead I want to focus on the contention Microsoft lacks the ability to provide the most basic core telephony functions and because of this the company should not be referenced in the Mystic Dodecahedron ... or whatever Gartner calls that report of theirs.