Monitoring, Management and Security

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Vendor News

No Jitter Roll: Five for Friday

Ryan Daily

September 27, 2019

A look at the latest news coming from Cisco, Salesforce, Avaya, NextPlane, and Serviceaide.

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SD-WAN

The SD-WAN Connection: A Cloud Friendly Approach

Ryan Daily

September 26, 2019

As cloud computing changes the traditional flow of traffic, SD-WAN solutions, like Aryaka's HybridWAN, allow enterprises to develop a proactive "...

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User Adoption & Training

6 Reasons Why End Users Are Crucial to Needs Analyses

Melissa Swartz

September 25, 2019

End user adoption starts with end user involvement. A needs analysis is critical if you want to avoid spending money on extraneous technology.

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Monitoring, Management and Security

UC Security Strategy: Understanding SIM Swapping Attacks

Sorell Slaymaker

September 25, 2019

Understanding how SIM swapping attacks happen is the first step in devising a strategy against them.

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Vendor News

No Jitter Roll: Five for Friday

Ryan Daily

September 20, 2019

A look at the latest news coming from 8x8, Nuance, Slack, Nectar, and UnifiedFX.

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SD-WAN

SD-WAN Still All the Rage

Ryan Daily

September 17, 2019

To meet the demand of UC, companies like Verizon, NEC, and Masergy are integrating and optimizing SD-WAN.

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Security

The Threat of Toll Fraud Persists

Irwin Lazar

September 16, 2019

With a toll fraud prevention and mitigation strategy, enterprises can identify and mitigate potential toll threats – sometimes before they even...

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Cloud Communications

5 Steps for A Seamless Contact Center Cloud Migration

Elizabeth Magill

September 09, 2019

Ensuring that IT and business teams are on the same page before, during, and after the process is key to a successful migration.

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Security

Keeping Your Communications Systems Safe Takes Practice

Gary Audin

August 29, 2019

Don’t assume you’re ready for a security attack if you’ve never exercised what you have in place.

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Cloud Communications

Thinking Through Cloud Migration

Gary Audin

August 27, 2019

Through pre-planning, understanding the migration process, and post-implementations, an enterprise can make a safe, secure jump to the cloud.

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Systems Management & Network Design

IT Security Refresh: More Practical Tips for a Good Foundation (Part 2)

Terry Slattery

August 23, 2019

IT in security is big business. With a solid IT security foundation, you can protect your organization from threats – saving time and money.

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Vendor News

No Jitter Roll: Five for Friday

Ryan Daily

August 23, 2019

A look at the latest news coming from Cisco, Chorus.AI, NEC, and QSC.

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Security

Phish-Prone Testing, Keep Your Enterprise Secure

Scott Murphy

August 21, 2019

Phishing testing teaches employees to detect and respond to malicious emails, helping to create a culture of security.

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Security

The Not-So-Private Elevator

Martha Buyer

August 20, 2019

Though not a commonly known exploit, hackers can eavesdrop on elevator conversations – exposing individuals and potentially enterprises to security...

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Vendor News

No Jitter Roll: Five for Friday

Ryan Daily

August 09, 2019

A look at the latest news coming from Lifesize, NextPlane, Chorus.ai, Poly, Masergy, and Stem Audio.

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Monitoring, Management and Security