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A VoIP phone off the hook

Monitoring, Management and Security

A Beginner’s Guide to Troubleshooting VoIP Phones

July 12, 2021

Focus on the things you can control when troubleshooting VoIP phones, and don't miss an opportunity to interact with your users.

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AI Regulation: Holding Data Bad Actors Accountable

April 29, 2021

As more entities rely on AI algorithms, governments recognize risks associated with over-reliance on automated decision-making and predictive...

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Abstract technology design

Enterprise Networking

Evolving Your Network for Hybrid Work

April 22, 2021

WFH and video require a revisiting of network architectures and security plans.

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Wooden Blocks with the text: Fees

Monitoring, Management and Security

Managing Telecom Expenses: Don't Forget the Fees

April 19, 2021

Though the Universal Service Fund and other telecom fees are often unavoidable, a periodic review of them can surface billing errors.

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Someone managing a network via their laptop

Managing Connectivity Across the Cloud: Google Has an Answer

March 24, 2021

Plans to bring Cisco SD-WAN and other networks under single management dashboard

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A business person holding a cloud

Analyst Insight

Box Retools Shuttle Content Migration Service

February 15, 2021

Box sets out to establish itself as a leader in data migration with its latest service.

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Illustration of digital security

Cisco Aims to Fix App Performance, Security Conundrum

February 09, 2021

Integrates security into AppD application performance management software to strengthen threat protection across all apps.

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Illustration showing digitization

Digital Transformation

6 Best Practices that Get Digitization Done Right

February 08, 2021

Here are some tips to guide your enterprise network and digital transformation decisions in 2021 and beyond.

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Enterprise Networking

How ChatOps Can Improve IT Operations

February 01, 2021

Adopting a ChatOps system can help you address trouble tickets and cut down the time it takes to get a staff member caught up with a network issue.

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Are Supplier Ecosystems Your Weakest Cybersecurity Link?

January 20, 2021

Every organization should have cybersecurity practices in place to help mitigate risks.

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Someone pressing a button with a cycle icon

Monitoring & Management

Making Sense of Telecom Lifecycle Management

January 14, 2021

A telecom lifecycle management company can provide essential cradle-to-grave technology know-how, while also providing a significant ROI.

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Content Moderation at Work

January 12, 2021

Many of the rules affecting social media also pertain to enterprise communications. Censorship, net neutrality, and antitrust are hot topics of...

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Biden Administration FCC Policy Priorities: A Look Ahead

December 10, 2020

2021 will be an interesting year…

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Someone tapping a phone screen

Monitoring, Management and Security

In and Out, The Threat is All About

December 07, 2020

Leveraging UCC softphones with TLS and SRTP can be a step in the right direction for securing employee communications, regardless of where they work.

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Unified Communications

Can Google Voice Serve an Enterprise? (Part 2 of 2)

December 01, 2020

My first impressions and personal experience implementing Google Voice in a large fortune 500 enterprise.

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