No Jitter is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

iPhone: What You May Not Know

The Apple iPhone is still much debated and regardless of who thinks or says what about the product and/or Apple as a company, one thing is certain- they are selling and users as a whole like them. Yet they've been deemed by some as not a phone fit for business. Does Avaya know something?

The Apple iPhone is still much debated and regardless of who thinks or says what about the product and/or Apple as a company, one thing is certain- they are selling and users as a whole like them. Yet they've been deemed by some as not a phone fit for business.

Does Avaya know something?No, not coming from me would I declare the iPhone free of issues nor would I declare it unfit for business- far from that. The iPhone is an attachment to one of my pockets. I'm a left pocket guy, at least for my iPhone. I'm also careful about what I put in my pockets and where I put my iPhone. Regardless, there's the iPhone RUB issue. While I don't do cabling any longer with the guys, I'm constantly moving around to check on jobs and what's going on with their progress. iPhone RUB occurs from friction or bumping into something and sometimes I'll hear a stored iTune, or ringing (Phantom Dialing) because I rubbed the iTune icon or somehow a number in the directory.

For Mac users like me- there's an optional dual docking/charging station for the iPhone and the Apple Bluetooth headset. My dual docking station (Model A1234) is defective and ever since I docked it with my MAC, I've been blessed with what Apple calls the Kernel Panic which only occurs when I am powering down my MAC for the day. I've pegged the issue, now I get to play customer hound.

Speaking of the headset- it's a challenge and more so of a game of patience. Answering calls is a matter of clicking the thing once and then waiting a few seconds to hear the shhhhhhhhhhhh white noise which means I can now say "Hi, this is Matt" and my caller will be there. Now, when my body temperature rises (you owe me money, I'm driving, I'm poking my nose in the ceiling) the Apple headset does fall out- I'll show you the dings. Then, the battery in the headset has a limited life, not a green move on Apple's part.

Then, there's the DEAD FINGER issue. Thumbs do work better. Maybe the temperature of some of my flanges are lower than the thumbs but there are times when my fingers just won't activate what I want my iPhone to do.

Am I a happy user? Yes, of course. Because of the other values the iPhone brings to me- I'm accepting its flaws. Do I expect better? Yes, especially from Apple.

Aside from these little annoyances, more importantly is the front panel real estate of those beautiful icons. Quick question and no peeking! How many icons are there? If you answered thirteen, you're close. I count the additional four at the bottom for a total of seventeen. Now, how many spaces for new icons are available on the first page of icons? Kind of a trick question. Note that I said first page. Is there a second page? Or will there be a second page? Probably, very likely.

Now, what I want to mention is the remaining real estate on the main page of the phone display. There are three available spots for icons. Just three! My point is the value of this real estate. The highest bidders will get their choice of placement of their corporate icon on the iPhone's remaining three spots. McDonalds, Starbucks and Pizza Hut. Just press their icon and you will be connected. Okay, I'm thinking like a marketing guy now and am speculating on what the three icons could be... cha-ching!

Now for the real treat of the day. Check out: Avaya one-X Mobile for iPhone.

Wouldn't you like to have your corporate icon on one of those three spots? I'd bet Avaya would. It seems that Avaya is getting "into" the iPhone and does see value in using iPhones for business. I don't see their icon being on the first page of the iPhone's display but I think they can clearly see some value to getting that telecom glue meshed to their gear.