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Unified Communications & Collaboration

Google Embraces the Contact Center: Page 21 of 21

Exploring how the cloud platform giant is teaming with major players to bring its AI expertise into the contact center
Sheila McGee-Smith
July 31, 2018

Enterprise Connect Contact Center and Customer Experience Track

You can be sure that as we plan the Contact Center Track for Enterprise Connect in 2019, AI -- and an update on Google Cloud Contact Center AI -- will be a key theme of our sessions. Plan to join us!

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