From the comments to Brian's latest post, commenter AS147 offers up a really great portrait of an enterprise juggling the issues around implementing IP telephony, with its relatively mundane concerns like Message Waiting Indicators, while also preparing for UC. Read the whole thing. Of particular interest to me was this aside:
From the comments to Brian's latest post, commenter AS147 offers up a really great portrait of an enterprise juggling the issues around implementing IP telephony, with its relatively mundane concerns like Message Waiting Indicators, while also preparing for UC. Read the whole thing. Of particular interest to me was this aside:
Our company no longer has a Messaging group and a Network group; we have a UC group. This now includes Exchange email, Unity Voicemail, OCS, traditional VOIP and traditional Video conferencing etc.
I'm hearing more anecdotal reports of this kind of reorganization or consolidation, bringing together groups like Messaging and Network (the latter of which, in AS147's case, seems to have itself been a consolidation of Network and Telecom). There are other relevant stakeholders that need to be brought into the process: Potentially those who run directories; other apps that might get integrated, like Oracle; and of course internal app development. And business units.
So what's happening in your enterprise? Is there much activity around the idea of reorganizing or at least opening up channels of communication?
