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Streamline Speech Transcription and Reduce Errors with Next-Gen Automatic Speech Recognition

Businesses that provide speech-enabled customer experiences using legacy ASR engines continue to struggle with expensive errors due to poor accuracy, time-consuming processes to train the system to recognize specific words and phrases, and hard-to-distinguish accents and local dialects. These problems can stop customer service in its tracks. What is the fix? A state-of-the-art speech engine with an end-to-end neural network to build cost-effective, dynamic voice experiences at scale, to serve a more diverse user base.

Download this eBook to learn how Next-Gen ASR engines:

  • Achieve above-average transcription accuracy at 98.7%
  • Reduce word error rates by up to 52%
  • Reduce English dialect errors by over 2x

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