No Jitter is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

  1. Home
  2. Contact-center-customer-experience
  3. Put Your Customers First and Resolve Issues Fast
Contact Center & Customer Experience

Put Your Customers First and Resolve Issues Fast

August 25, 2020

 

You can empower your contact center teams to deliver better customer service experiences by creating a unified console that combines phone, digital channels, and CRM data in a single view. Download the eBook to discover how Salesforce integrated with Amazon Connect, the fastest growing contact center solution, makes it possible for your agents to resolve issues quickly and save up to 80% compared to traditional call centers.
 
Read this eBook to learn how to:
 
  • Automate with AI-powered capabilities using out-of the-box machine learning
  • Save money with cost-effective pay-as-you-go services that enable omnichannel support for chat, SMS, email, and voice
  • Extract rich analytics and insights from every contact through speech, transcription, and more

 
 
 

 

Tags:

Amazon Connect
agent experience
Best Practices
Contact Center & Customer Experience
AI & Automation
CCaaS
Sponsored Content