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Contact Center & Customer Experience

Frost & Sullivan Frost Radar: Genesys Is Growth & Innovation Leader

Analysts weigh-in: North American Enterprise Cloud Contact Center Market 2021
July 01, 2021

AdobeStock_255484096.jpeg

High rises to show strategic growth
Image: 昊 周 - stock.adobe.com

 
Cloud is a vital enabler of a mature customer experience strategy. In recent years, enterprise customers have looked to the cloud to provide quicker access to enhanced features and as an attractive option to maintaining on-premises systems.
 
Offering an all-in-one cloud contact center platform, the most complete marketplace, myriad high-quality native features, a simple user interface, and stellar customization capabilities, Genesys outranks the competition in the Frost & Sullivan Frost Radar North American Enterprise Cloud Contact Center Market, 2021 report.
 
Get the full report to learn:
 
  • Why Genesys has been recognized as the leader in growth and innovation
  • The significance of being on the Frost Radar
  • Strategic insights into the Enterprise Cloud Contact Center Market

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