The Skills You Value
When asked to consider the importance of nine skills for career advancement, the bulk of respondents (76%) attached the most importance to the ability to respond quickly and effectively to emergencies and urgent needs. Other skills at the top of the list, with a narrow margin among them, are the ability to work well with IT/communications colleagues (64%), customer service (64%), and knowledge of specific technologies (63%). More than half of respondents also identified the ability to work well with line-of-business managers and strategic planning as important to their career advancement, while less than half recognized the importance of working with developers, financial and budgeting skills, and finessing vendor relationships. The results are similar when looking at the importance of these nine job skills for respondents' current jobs.
