Your Job Responsibilities
The 2017 No Jitter Career & Salary Survey, conducted throughout September, drew responses from 702 enterprise IT professionals across a range of disciplines, from application development to security. For purposes of this report, we narrowed the survey's scope to those respondents who indicated their primary job responsibilities relate specifically to communications and collaboration, as well as to enterprise mobility. These are the folks handling on-premises, cloud, or hybrid voice and video communications and messaging services, for the business and within the contact center. They may be guiding the integration of communications into business processes and workflows via the use of application programming interfaces (APIs), and ensuring that employees can stay connected with each other, customers, and partners while outside the office and when using mobile devices. In total, this group accounted for 191, or slightly more than a quarter, of all responses.
