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A Practical Guide to Mastering Bots

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Man conversing with chatbot on mobile
Image: tippapatt - stock.adobe.com

 
Bots do more than automate self-service. When used strategically, chatbots elevate the customer experience (CX) and provide measurable gains for your business. And by taking on mundane, repetitive tasks, bots give your employees more time to focus on higher value conversations.
 
Download the guide and learn how to:
 
  • Design a bot that does one thing extremely well
  • Encourage employees to take part in bot training
  • Measure results for continuous improvement

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